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AC Hotel Carlton Madrid by Marriott

4.0 star property
Eco-certified hotel with fitness centre and 24-hour business centre

Photo gallery for AC Hotel Carlton Madrid by Marriott

View from property
Creator video
Lounge
Standard Twin Room, 2 Single Beds
Lounge

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is NZ$230
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hairdryer
Eco-friendly toiletries
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hairdryer
Eco-friendly toiletries
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hairdryer
Eco-friendly toiletries
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hairdryer
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, minibar, in-room safe, laptop workspace

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hairdryer
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Paseo de la Delicias 26, Madrid, Madrid, 28045

What's nearby

  • Prado Museum - 13 min walk - 1.1 km
  • El Retiro Park - 17 min walk - 1.5 km
  • Puerta del Sol - 20 min walk - 1.7 km
  • Gran Via - 20 min walk - 1.7 km
  • Plaza Mayor - 3 min drive - 2.9 km

Getting around

  • Madrid (XOC-Atocha Train Station) - 3 min walk
  • Palos de la Frontera Station - 3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 17 min drive

Restaurants

  • ‪Restaurante Puerta de Atocha - ‬3 min walk
  • ‪Cafeteria Pando - ‬4 min walk
  • ‪Burger King - ‬3 min walk
  • ‪El Rincón Asturiano - ‬3 min walk
  • ‪La Casina - ‬2 min walk

About this property

AC Hotel Carlton Madrid by Marriott

Upscale eco-certified hotel near Prado Museum
Located close to El Retiro Park and Puerta del Sol, AC Hotel Carlton Madrid by Marriott provides a coffee shop/cafe, a garden and dry cleaning/laundry services. The on-site local cuisine restaurant, La Galerie, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on-site and a bar.
Other perks include:
  • Continental breakfast (surcharge), express check-out and multilingual staff
  • A TV in reception, a banquet hall and a lift
  • A ballroom, tour/ticket information and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 122 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LCD TVs with satellite channels
  • Daily housekeeping and phones

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Galerie

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,519 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1959
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 26 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

AC Carlton Hotel Madrid
AC Carlton Madrid
AC Carlton Madrid Hotel
AC Carlton Madrid Marriott
AC Carlton Marriott
AC Hotel Carlton Madrid Marriott
AC Hotel Carlton Marriott
AC Marriott Madrid
Hotel AC Carlton Madrid
Marriott Carlton Madrid
Ac Carlton Madrid By Marriott
AC Hotel Carlton Madrid by Marriott Hotel
AC Hotel Carlton Madrid by Marriott Madrid
AC Hotel Carlton Madrid by Marriott Hotel Madrid

Frequently asked questions

Is AC Hotel Carlton Madrid by Marriott pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at AC Hotel Carlton Madrid by Marriott?

As of 30 Jul 2025, prices found for a 1-night stay for 2 adults at AC Hotel Carlton Madrid by Marriott on 3 Aug 2025 start from NZ$230.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at AC Hotel Carlton Madrid by Marriott?

This hotel doesn't offer parking.

What time is check-in at AC Hotel Carlton Madrid by Marriott?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at AC Hotel Carlton Madrid by Marriott?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is AC Hotel Carlton Madrid by Marriott located?

Located in Arganzuela, this eco-certified hotel is within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía and Prado Museum. El Retiro Park and Puerta del Sol are also within 1 mile (2 km). Palos de la Frontera Station and Madrid (XOC-Atocha Train Station) are within a 5-minute walk.

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AC Hotel Carlton Madrid by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 497 out of 1001 reviews
Rating 8 - Good. 396 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location!
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite good location with excellent services staff, great breakfast buffet with completely well time shot, full choice of food can choose
Stayed 1 night in Mar 2025

10/10 Excellent

Yeow Thuang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very near & accessible to Atocha
Stayed 2 nights in Mar 2025

8/10 Good

Kevin e

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

xiaojian

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Feb 2025

10/10 Excellent

Preeti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2023

10/10 Excellent

Regulo E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated and conveniently nearby all the Madrid landmarks.
Stayed 11 nights in Jul 2024

10/10 Excellent

Swaleha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended hotel. Really nice clean and quiet. Walkable to a lot of restaurants choices. Amazing stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Nazer A

Liked: Amenities
Accessible and convinete location
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good, was clean bright and comfortable. Gave me a very early check in which was very appreciated. Windows seemed thin because I could hear a lot of traffic
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and friendly staff

The hotel was exactly what we required for a weekend in Madrid. An excellent location to sight see and from the money we walked in the staff were all very friendly. Rocio on reception checked us in quickly when we arrived and dealt with any questions efficiently. She is an asset to the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, pleasant staff and nice decor.
Stayed 2 nights in Jun 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and attentive
Stayed 3 nights in Sep 2023

10/10 Excellent

Estrella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff at desk, restaurant and cleaning staff. Great location!
Stayed 2 nights in May 2022

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, friendly staff. Good location, near the railway station.
Stayed 6 nights in Oct 2022

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
100
Stayed 3 nights in Jan 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Oct 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very strategic, close to Atocha station only walking distance and the room is good and breakfast is good.
Stayed 3 nights in Aug 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
clean, great location, and staff provided an excellent service
Stayed 1 night in Sep 2022

10/10 Excellent

Yaroslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice and modern hotel. Within walking distance to train station, metro and sightseeing points.
Stayed 3 nights in Sep 2022

8/10 Good

Tryg

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and convenient spot to enjoy Madrid from.
Stayed 3 nights in Nov 2022

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely woman checked us in. Great location. Plan to stay again in a week!
Stayed 1 night in Aug 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort

Good Location

Decent Hotel with a great location close to the Atocha train station and close to the metro.
Stayed 11 nights in Mar 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well posession hotel.
Stayed 2 nights in Jun 2022

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good and the staff very helpful. charging a flat 25 euros for breakfast is unacceptable when all we want is coffee and a roll or an egg. It is rather close to the Prado but the neighborhood had few restaurants or cafes and people sleeping on the sidewalk. An area of heavy traffic and little charm. Very close to the Reina Sofia and Atocha Station. Again the staff are very helpful and the room clean and well equipped.
Stayed 2 nights in Nov 2024