Mandarin Oriental Ritz, Madrid

Choose dates to view prices

Property entrance - Mandarin Oriental Ritz, Madrid (Madrid)

Suite (Ritz) | Balcony - Mandarin Oriental Ritz, Madrid (Madrid)

Lobby - Mandarin Oriental Ritz, Madrid (Madrid)

Luxury

9.8

Exceptional

Romantic escape with serene garden views

Magical ambiance envelops you as you explore nearby museums and unwind in the serene garden cafe. Delight in the spa, relaxing pool, and romantic touches like Champagne and white rose petals on your bed.

Popular amenities

Pool
Pet-friendly
Parking included
Restaurant
Air-conditioning

includes taxes & fees

15 July - 16 July

Room options

Check availability for these dates

Tonight

June 19 - June 20

Tomorrow

June 20 - June 21

All rooms

2 beds

1 bed

3+ beds

Showing 28 of 28 rooms

A bed with white linens and a single beige pillow, a black textured headboard, and a gold pendant light.

Superior Twin Room

Sleeps 2
Free wired internet

A hotel room with a bed, two bedside lamps, a nightstand with a clock, and a vase with flowers.

Deluxe Twin Room

Sleeps 2
Free wired internet

A four-poster bed with a dark headboard, a bedside table with a lamp, a chair, and a desk with a lamp.

Deluxe King Room

Sleeps 2
Free wired internet

Superior Room, 1 King Bed

Exceptional

30 sq m
1 bedroom
Sleeps 2
1 King Bed
Free wired internet

Mandarin, Room, 1 King Bed

Exceptional

City view
48 sq m
1 bedroom
Sleeps 2
1 King Bed
Free wired internet

Junior Suite

Exceptional

50 sq m
1 bedroom
Sleeps 2
1 King Bed
Free wired internet

Premier Suite (Junior)

Exceptional

City view
42 sq m
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite (Palm Court)

52 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Single Sofa Bed
Free wired internet

Suite (Park)

Park view
68 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Single Sofa Bed
Free wired internet

Suite (Prado)

Exceptional

City view
68 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Single Sofa Bed
Free wired internet

Suite (Turret)

City view
78 sq m
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

Suite (Ritz)

City view
66 sq m
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

Mandarin, Suite

City view
73 sq m
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

Presidential Suite

City view
115 sq m
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

Superior Twin Room

30 sq m
1 bedroom
Sleeps 2
2 Single Beds
Free wired internet

Deluxe Twin Room

City view
37 sq m
1 bedroom
Sleeps 2
2 Single Beds
Free wired internet

Mandarin, Twin Room

City view
48 sq m
1 bedroom
Sleeps 2
2 Single Beds
Free wired internet

Superior Room, 1 King Bed, Accessible

30 sq m
Sleeps 2
1 King Bed
Free wired internet

Deluxe Room, 1 King Bed, Garden View

Garden view
37 sq m
Sleeps 2
1 King Bed
Free wired internet

Deluxe Twin Room, Garden View

Garden view
37 sq m
Sleeps 2
2 Single Beds
Free wired internet

Deluxe Room, 1 King Bed (Prado View)

City view
37 sq m
Sleeps 2
1 King Bed
Free wired internet

Deluxe Twin Room (Prado View)

City view
37 sq m
Sleeps 2
2 Single Beds
Free wired internet

Two Bedroom Family Suite

82 sq m
2 bedrooms
Sleeps 5
2 King Beds
Free wired internet

Two Bedroom Family Suite

82 sq m
2 bedrooms
Sleeps 5
2 Single Beds and 1 King Bed
Free wired internet

Three Bedroom Grand Suite

City view
163 sq m
3 bedrooms
Sleeps 7
2 Single Beds and 2 King Beds
Free wired internet

Suite, 2 Bedrooms (Park, King)

City view
115 sq m
Sleeps 6
2 King Beds
Free wired internet

Suite, 2 Bedrooms (Park, Twin)

City view
115 sq m
Sleeps 6
2 Single Beds and 1 King Bed
Free wired internet

Suite, 2 Bedrooms (Turret)

City view
125 sq m
Sleeps 6
2 Single Beds and 1 King Bed
Free wired internet

About the area

Located in Jerónimos, a neighbourhood in Madrid, Mandarin Oriental Ritz, Madrid is near a metro station. National Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Travelling with kids? Make time for Madrid Zoo Aquarium, or head to an event or a match at Bernabéu Stadium. Visit our Madrid travel guide

Plaza de la Lealtad 5, Madrid, Madrid, 28014

What's nearby

Thyssen-Bornemisza National Museum
3 min walk - 0.3 km
National Prado Museum
3 min walk - 0.3 km
Plaza de Cibeles
5 min walk - 0.5 km
Gran Via
8 min walk - 0.7 km
Puerta del Sol
11 min walk - 1.0 km

Getting around

Banco de Espana Station
6 min walk
Madrid Recoletos Station
12 min walk
Madrid (MAD-Adolfo Suárez Madrid-Barajas)
22 min drive

Restaurants

Café Prado
5 min walk
Starbucks
3 min walk
Ritz Garden
1 min walk
VIPS
4 min walk
Faborit
4 min walk

About this property

Mandarin Oriental Ritz, Madrid

Luxury boutique hotel near National Prado Museum
Located close to Gran Via and El Retiro Park, Mandarin Oriental Ritz, Madrid provides a terrace, a coffee shop/cafe and a garden. Indulge in a facial, a manicure/pedicure and a body treatment at the on-site spa. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site.
You'll also enjoy perks such as:
- An indoor pool
- Free self-parking and valet parking
- Limo/town car service, full breakfast (surcharge) and bike hire
- Express check-out, express check-in and supervised childcare (surcharge)
Room features
All 153 individually furnished rooms feature comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
- Bathrooms with children's dressing gowns and free toiletries
- Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

Similar properties

Pet-friendly
Free Wi-Fi
Restaurant
Air-conditioning

includes taxes & fees

17 July - 18 July

Compare similar properties

Property amenities

Internet

Available in all rooms: Free wired internet
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle (surcharge)
24-hour train station pick-up and drop-off shuttle (surcharge)
Train station shuttle on request
Bus station shuttle (surcharge)
Limo/town car service
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 62 for adults and EUR 35 for children
2 bars/lounges
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Champagne Bar
Gastronomic restaurant
Palm Court
The Ritz Bar
The Ritz Garden

Things to do

Bicycle rentals
Full-service spa
Health club
Indoor pool
Steam room

Family friendly

Babysitting (surcharge)
Children's games
Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

3 meeting rooms

Outdoors

Garden
Terrace

Full-service spa

Body wraps
Facials
In-room massages
Manicures/pedicures
Treatment room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Area rugs in room
Braille/raised signage
Hardwood flooring in room
Lift
Valet for wheelchair-equipped vehicles
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchairs on site

More

6 floors
Banquet hall
Built in 1910
Designated smoking areas
Reception hall

Room amenities

Bedroom

Bedsheets provided
Hypo-allergenic bedding
Pillow menu

Bathroom

Children's robes
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

Cable/satellite channels
IPod dock

Food and drink

24-hour room service
Espresso maker
Free bottled water
Minibar

More

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Electrical adapters
Free daily newspapers
Individual decor
Individual furnishings
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 110 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 10 kg per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property on the number on the booking confirmation

Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome

5 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 12 and younger eat free breakfast

Rollaway/extra beds are available for EUR 132.0 per night.

Payment types

Important information

Optional extras

Fee for full breakfast: from approximately EUR 62 for adults and from EUR 35 for children
Airport shuttle fee: EUR 215 per vehicle (one-way, maximum occupancy 6)
Pet fee: EUR 110 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: EUR 132.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

A car is not required for transport to and from this property

Frequently asked questions

Does Mandarin Oriental Ritz, Madrid have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mandarin Oriental Ritz, Madrid?

As of 19 Jun 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental Ritz, Madrid on 15 Jul 2026 start from NZ$1,576, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental Ritz, Madrid pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 110 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Mandarin Oriental Ritz, Madrid?

Self-parking and valet parking are free at this property.

What time is check-in at Mandarin Oriental Ritz, Madrid?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Mandarin Oriental Ritz, Madrid?

Checkout is at noon.

Does Mandarin Oriental Ritz, Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 215 per vehicle applies.

Where is Mandarin Oriental Ritz, Madrid located?

This family-friendly Madrid hotel is located in the historical district, within a 5-minute walk of Paseo del Prado and National Prado Museum. Gran Via and Puerta del Sol are also within 10 minutes. Banco de Espana Station is 6 minutes by foot and Anton Martin Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Ask a question

Mandarin Oriental Ritz, Madrid Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

10

Property conditions & facilities

Verified

10/10 Excellent

Beatrice

28 May 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location Staff comfort

Stayed 1 night in May 2026

Verified

10/10 Excellent

Vinit

30 May 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First time staying at mandarin and I did sign up for the fans of mandarin after th experience here. Good property and nice staff amazing place close to amenities. Staff really took care to ensure we felt cared for

Stayed 2 nights in May 2026

Verified

10/10 Excellent

Martha

21 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Outstanding property with a great location. Next to the Prado museum and shopping within walking range, as well as many dining options. Highly recommended!

Stayed 4 nights in Jul 2025

Verified

10/10 Excellent

Ariane

30 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautifully renovated property. Gorgeous rooms, restaurants, and bar. Staff is attentive, rooms are comfortable and stylish with great amenities.

Stayed 4 nights in Apr 2025

Verified

10/10 Excellent

Martha

29 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent all around choice in Madrid. The hotel itself is outstanding in every way imaginable with a great location in a very walkable area.

Stayed 2 nights in Apr 2025

Verified

10/10 Excellent

Stephanie

2 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful location and outdoor space lovely

Stayed 5 nights in Sep 2024

Verified

10/10 Excellent

Susan

11 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

One of the best 5 star hotels in my opinion, perfect location, excellent service, and great amenities! Especially impressed by the outstanding communication skills of the staff and overall efficiency and effectiveness of responses to requests. We also enjoyed the Michelin star restaurant - Deessa a lot!

Stayed 2 nights in Jul 2025

Verified

10/10 Excellent

David

19 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the words of Shakira, this is perfecto

Amazing hotel! Really top drawer, superb check in by David, great room, bar, food, service and SPA. Don’t hesitate!

Stayed 3 nights in Apr 2025

Verified

10/10 Excellent

Maria

12 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Breakfast and afternoon tea delicious. Detail customer service

Verified

10/10 Excellent

Dolores

17 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is excellent. They anticipate and plan for your every need. Ivan and Carlos at the door were excellent. Elizabeth and Pricilla in the spa were great as well. So was the lady that did my pedicure. All of the staff from the door to the service in rooms and room dining, concierge and reception were excellent. I would definitely recommend you stay here. I loved every minute.

Stayed 5 nights in Feb 2024

Verified

10/10 Excellent

Ashley Michelle

13 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My first stay at the Mandarin Oriental Ritz, Madrid was one of true decadence and ease. Before we even walked through the doors, we were greeted at the car for our luggage to be collected with the most care and joy-filled staff. The check-in process was rather seamless and again the staff showcased the ultimate care for us. The hotel is a showroom that is both inviting, warm, cozy and opulent. The scent awakens all the emotions of what a beautiful stay in the equally beautiful city of Madrid should feel like. The gym, pool and spa services were impeccable. I enjoyed both a massage and facial and was thoroughly impressed by the level of skill and care from my therapist as well as the entire spa staff. I would only recommend that the pool area remain open longer- at least until 11pm. I enjoyed in-room dinning, at which I was very impressed as well. This experience goes down in my travel journal as a top 5 best in-room dinning I've experienced. The cuisine was excellent but, more over, the staff was incredibly meticulous and caring. Breakfast in the main resturant is beautiful and delicious with beautiful bright natural lighting pouring in and an array of selection. I cannot wait to return and make The Ritz Madrid my newest hotel tradition. Thank you to each and every staff member that made our stay so incredibly memorable. I give my sincerest gratitude for the touches of care you all brought to my days there at the hotel. Kindest regards, Ashley Evers

Stayed 2 nights in Jan 2025

Verified

10/10 Excellent

Abdulrahman

26 Dec 2023

Liked: Staff & service, amenities, property conditions & facilities

Hospitality was great, extremely helpful and gave us a lot of recommendations for area’s to visit and travel tips. Lovely place definitely recommend if your visiting Madrid.

Stayed 3 nights in Dec 2023

Verified

10/10 Excellent

alexandre

27 Feb 2026

Liked: Cleanliness, staff & service, amenities

hotel super mega excelente

Stayed 4 nights in Feb 2026

Verified

10/10 Excellent

Jose

30 Nov 2025

Liked: Cleanliness, staff & service, amenities

Excelente hotel

Stayed 5 nights in Nov 2025

Verified

10/10 Excellent

Tacyana

28 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff

Stayed 5 nights in Mar 2026

Verified

6/10 Okay

Chadley

27 Apr 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very busy. Not like years past. Personal experience has faded. More impersonal and hurried than past experiences there. Staff is ok but not super friendly. A little rushed.

Stayed 2 nights in Apr 2026

Verified

10/10 Excellent

Jose

16 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s an amazing hotel really top of the list

Stayed 3 nights in Jul 2025

Verified

10/10 Excellent

Jose

18 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is not only a hotel is an amazing experience 10/10

Stayed 1 night in Aug 2025

Verified

10/10 Excellent

William James

23 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful

Stayed 2 nights in Sep 2025

Verified

10/10 Excellent

CESAR

5 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly a magical place, from the staff to the food. Can’t wait to go back.

Stayed 2 nights in May 2025

Verified

8/10 Good

Matthew

30 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice stay

Stayed 7 nights in Apr 2023

Verified

10/10 Excellent

James

28 Sept 2022

Liked: Cleanliness, staff & service

An elegant old world hotel, very well worth the stay.

Stayed 6 nights in Sep 2022

Verified

10/10 Excellent

Peter

24 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best hotel ever!!!!

Stayed 2 nights in Jul 2022

Verified

10/10 Excellent

george

19 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel.Must experience

Stayed 3 nights in Jan 2025

Verified

10/10 Excellent

Brian

22 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent property

Stayed 4 nights in Dec 2024

Explore a world of travel with Expedia

Flights to Madrid
Standard Link for Flights to Madrid

Madrid Holidays
Standard Link for Madrid Holidays

Car hire near Madrid
Standard Link for Car hire near Madrid

Madrid Holiday Rentals
Standard Link for Madrid Holiday Rentals

Activities in Madrid
Standard Link for Activities in Madrid

Mandarin Oriental Ritz, Madrid

Choose dates to view prices

Photo gallery for Mandarin Oriental Ritz, Madrid

Exceptional

Romantic escape with serene garden views

Popular amenities

Room options

Check availability for these dates

View all photos for Superior Twin Room

Superior Twin Room

View all photos for Deluxe Twin Room

Deluxe Twin Room

View all photos for Deluxe King Room

Deluxe King Room

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

View all photos for Mandarin, Room, 1 King Bed

Mandarin, Room, 1 King Bed

View all photos for Junior Suite

Junior Suite

View all photos for Premier Suite (Junior)

Premier Suite (Junior)

View all photos for Suite (Palm Court)

Suite (Palm Court)

View all photos for Suite (Park)

Suite (Park)

View all photos for Suite (Prado)

Suite (Prado)

View all photos for Suite (Turret)

Suite (Turret)

View all photos for Suite (Ritz)

Suite (Ritz)

View all photos for Mandarin, Suite

Mandarin, Suite

View all photos for Presidential Suite

Presidential Suite

View all photos for Superior Twin Room

Superior Twin Room

View all photos for Deluxe Twin Room

Deluxe Twin Room

View all photos for Mandarin, Twin Room

Mandarin, Twin Room

View all photos for Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Accessible

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

View all photos for Deluxe Twin Room, Garden View

Deluxe Twin Room, Garden View

View all photos for Deluxe Room, 1 King Bed (Prado View)

Deluxe Room, 1 King Bed (Prado View)

View all photos for Deluxe Twin Room (Prado View)

Deluxe Twin Room (Prado View)

View all photos for Two Bedroom Family Suite

Two Bedroom Family Suite

View all photos for Two Bedroom Family Suite

Two Bedroom Family Suite

View all photos for Three Bedroom Grand Suite

Three Bedroom Grand Suite

View all photos for Suite, 2 Bedrooms (Park, King)

Suite, 2 Bedrooms (Park, King)

View all photos for Suite, 2 Bedrooms (Park, Twin)

Suite, 2 Bedrooms (Park, Twin)

View all photos for Suite, 2 Bedrooms (Turret)

Suite, 2 Bedrooms (Turret)

You may also like

El Autor Hotel, Madrid, Autograph Collection

About the area

What's nearby

Getting around

Restaurants

About this property

Mandarin Oriental Ritz, Madrid

Similar properties

The Palace, a Luxury Collection Hotel, Madrid

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do