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"a pleasant stay as usual"

"Amazing Place! The hotel and grounds were absolutely wonderful. The room was big and clean, staff was welcoming. "

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"The cleanliness and the friendly staff."

"Great rooms for the price!"

"Clran room, elevator, friendly staff, valet. "

"Nunca puede hacer el check in, llegue a la media noche al Villa Ana María y estaba totalmente cerrada, no estaban ni las luces encendidas, estuve gritando y golpeando la puerta, nadie salió. Quiero mi dinero de regreso "

"Excelente 💯"

"We enjoyed the atmosphere and decorations and the breakfast. Pleasent staff."

"The toilet was not working the bathtub was not good I have to call them for the service was terrible to fix the toilet and the breakfast very small the same menu "

"Fabulous facility with lotsa nature. Host very nice & friendly"

"Great hotel with helpful staff "

"Todo excelente "

"Definitely will stay there again"

"The advantage was that the hotel is within walking distance of the main bus terminal and close to a tram stop. The shower also had amply supply of hot water. But the staff could use with better training in customer service. You should not have to wait several minutes when you arrive at 5:30 pm for someone to open up the door to check you in. The staff also had trouble finding my reservation once I did check in. "

"Great place to stay"

"Excellent multi night solo stay in their classic room. The staff encounters were all very friendly, starting with arriving around midnight by bus and being able to buzz reception and get checked in, morning breakfasts and key drops throughout the day, then assistance with referring a tour operator for day trips. Decor is very clean and cozy and location of the hotel is fantastic, within walking distance of major downtown sites, museums, eateries, and only a $2 ride to/from the bus terminal...

"We loved this place !! Beautiful view in the 4th floor rooms. Lovely staff and clean hotel. Near many tourist attractions. "