Holiday Homes in Lower Matecumbe Key

"Ok so couple issues! We luv Checca but this time was just meh! 1)So not huge issue but while fishing hook came off only had use one rod for more than half of time. When returned we advised situation and personnel clearly to bust to be bothered. It’s not about the cost issue it comes down to basic customer service issues! For a place like this and for the rates they charge the experience should be close to spectacular! 2) food? Hmm where do I begin? Normally we would never complain and say sometimes it’s part of it, but when there’s an issue more than once it’s not a fluke! Service at pool and beach always busy. Not really staff or server isssue, but if your waiting an hour -1hr 30mins for food that’s an issue. When you wait that long and it’s cold! That’s another issue. When it’s cold and u get FF that are never good cold, when they arrive looking like they were basted in oil soggy dripping with lifelessness especially when that’s all u order sides of fries? Really how hard is it to fry fries? B4 responding my family owned and operated seafood and steak restaurants for 30 years and I worked every station often so I know the answer! 3)so golf in pretty ruff shape from tools to use to maintenance of the course. I know it’s a luxury item not professional course etc but it should still be maintained with a standard that it clearly isn’t! 4) the mattresses in the bedroom were toast! You sank well I could continue but I’m just not going to! This trip sadly not a great experience "

"Clean basic room with comfortable bed and shower. Fridge and coffee maker. Reservation said microwave but no microwave. No dresser, tiny closet area as fridge and coffee maker stand in closet. Must request beach towels. Beach area and dock are great. Requested paddles for kayak but they were not available. In all, good for overnight stay but better value for the money to found in Key Largo."

"Our villa was not clean upon arrival at 10pm. We had to ask for new sheets, every bed had dirty sheets. The main bathroom mirror was dirty from the prior people brushing their teeth, there was a dirty dried wash cloth hanging over the shower rod, the sink was also dirty in the master bath. We used the pull out couch and it was covered with crumbs and dirt. I’ve never been so disgusted with a rental. The fact we paid the amount we did only to be told that they couldn’t do anything is ridiculous. We will not be back. "

"Worst breakfast ever! Everything thing else great!"

"It was okay "

"This property is in a perfect location for walking to restaurants and bars. They have 2 very nice pools to choose from. The canal view room we had was very spacious and the balcony was very large to watch boats and nature pass by. The room fridge/freezer was just about full size which made it nice to keep leftovers and lots of drinks. Air conditioning was perfect temp and parking is included in your stay and ample. We also got to use the sister property's amenities which is called The Islander. All of the staff were very friendly and helpful. Jass the manager is wonderful! We will be back next season with our whole family! Thank you for a very memorable stay!"

"Staffs are friendly and very helpful."

"This was absolutely horrible! Amara Cay overbooked us, tried to blame Expedia, ruined our trip and moved us to their sister site even though our friends were staying there. "

"We had a great stay. Highly recommended!"