All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 330 out of 705 reviews" "
10 - Excellent
330
Rating 8 - Good. 233 out of 705 reviews" "
8 - Good
233
Rating 6 - Okay. 69 out of 705 reviews" "
6 - Okay
69
Rating 4 - Poor. 31 out of 705 reviews" "
4 - Poor
31
Rating 2 - Terrible. 42 out of 705 reviews" "
2 - Terrible
42
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
Cynthia
Travelled with family
15 Apr 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Clean but could use some upkeep/maintenance.
Cynthia
Stayed 1 night in Apr 2024
Response from Hotel Management on 16 Apr 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us Cynthia. We hope you consider staying at our property again when visiting the Radcliff & Elizabethtown area.
Thank you for taking the time to rate our property Ginger! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.
8/10 Good
Clarissa
Travelled with family and small children
14 Apr 2024
Liked: Cleanliness, staff & service, amenities
Didn’t have one issue.
Clarissa
Stayed 1 night in Apr 2024
Response from Hotel Management on 16 Apr 2024
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Radcliff & Elizabethtown area.
6/10 Okay
Dianna
8 Apr 2024
Liked: Cleanliness, staff & service
Hot tub was not working and the pool was freezing. These two things were the whole reason I booked this hotel but I'm the past the have been amazing!!
Dianna
Stayed 2 nights in Apr 2024
Response from Hotel Management on 16 Apr 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are sorry for our hot tub being shutdown and our pool being freezing! That must have been frustrating. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Poor walking area, rooms are coldish, but really big.
Stacy
Stayed 3 nights in Mar 2024
Response from Hotel Management on 26 Mar 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us Stacy. We hope you consider staying at our property again when visiting the Elizabethtown area.
I love how Will the indoor pool was so clean and very welcoming
Dominique
Stayed 2 nights in Mar 2024
Response from Hotel Management on 27 Mar 2024
Thank you for taking the time to rate our property Dominique. Im so glad you had a welcoming experience and got to enjoy our pool!!! Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
Great for the price. Close to Elizabethtown. Clean premises and we felt safe.
Raylene
Stayed 1 night in Mar 2024
Response from Hotel Management on 25 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
Friendly staff, clean rooms, comfortable beds, small but adequate breakfast all at a great price.
Laura
Stayed 1 night in Mar 2024
Response from Hotel Management on 25 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
8/10 Good
Jeffery, Sarasota
24 Mar 2024
Jeffery
Stayed 2 nights in Jan 2023
Response from Hotel Management on 16 Apr 2024
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Radcliff & Elizabethtown area.
I found everything to be good ,The Breakfast area was nice and clean👍.If came back to Radcliff Kentucky I would choose Gold Vault again and even recommend others
Rochelle
Stayed 3 nights in Mar 2024
Response from Hotel Management on 25 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We appreciate the recommendation. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
10/10 Excellent
Daniel
Travelled with partner
23 Mar 2024
Liked: Cleanliness, staff & service, amenities
If you're looking for a five star Motel you won't find it here. But i only paid 70.00 for a night and have paid way more elsewhere for alot less. They had breakfast and evem room service .but if you're looking for a place to just rest and enjoy. I do recommend and ill be back forsure. If im ever back in the area.
Daniel
Stayed 1 night in Mar 2024
Response from Hotel Management on 23 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
8/10 Good
Jesse
22 Mar 2024
Liked: Cleanliness, staff & service
Place was great. Breakfast was great . Nice pool area. Nice patio.. The bathrooms in the room could have updated better!!
Jesse
Stayed 2 nights in Mar 2024
Response from Hotel Management on 23 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
10/10 Excellent
Petra
17 Mar 2024
Liked: Cleanliness
Friendly staff
Petra
Stayed 1 night in Mar 2024
Response from Hotel Management on 18 Mar 2024
Thank you for taking the time to rate our property. I am glad you appreciate our staff as much as we do! Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
Thank you for taking the time to rate our property Katie. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown/Radcliff area!
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
10/10 Excellent
James
1 Mar 2024
Liked: Cleanliness
James
Stayed 2 nights in Feb 2024
Response from Hotel Management on 7 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
I love this hotel however I booked a room over two weeks in advance for a poolside room but did not get one when I got there. I stay once/month while my son does Army drills. The only other issue I have is that check out is at 11am and keycards seem to deactivate around 9am. While loading up I am unable to shut my door or get back inside when going out.
Tiffanie
Stayed 2 nights in Feb 2024
Response from Hotel Management on 10 Mar 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. I apologize that you didn't get the poolside room that you had requested. I definitely will let the staff know to be better at accommodating the requests. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.
10/10 Excellent
Jesylyn
Travelled with partner
25 Feb 2024
Liked: Cleanliness, staff & service, amenities
It's dated, but it's clean. We stay here often. Very laid back affair. As my dad would say, "It's not sexy, but it gets the job done."
Jesylyn
Stayed 1 night in Feb 2024
Response from Hotel Management on 7 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
6/10 Okay
David
Travelled with partner
23 Feb 2024
Very noisy past 10:30
David
Stayed 2 nights in Feb 2024
Response from Hotel Management on 10 Mar 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. I apologize that there was noise during quiet hours while you stayed with us. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.
10/10 Excellent
Candy
21 Feb 2024
Candy
Stayed 2 nights in Feb 2024
Response from Hotel Management on 20 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
Price is good. Facilities are nice, staff are outstanding.
Tammy
Stayed 7 nights in Feb 2024
Response from Hotel Management on 7 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
When I came into my room on this frosty night, I attempted to turn on the heat. Unfortunately both nobs are broken. Also some uncomfortable areas include, a dime and pencil on floor next to the bed, what looks like a Skittle, and pink stains on the carpet.
Autumn
Stayed 1 night in Feb 2024
Response from Hotel Management on 10 Mar 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your stay seemed cold and unappealing. I would have also been displeased with the room condition you experienced. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
6/10 Okay
Caitlyn
13 Feb 2024
Caitlyn
Stayed 7 nights in Feb 2024
Response from Hotel Management on 7 Mar 2024
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.
I like the the pool would like to use it next visit if its open.
john
Stayed 3 nights in Feb 2024
Response from Hotel Management on 10 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
8/10 Good
Jason
3 Feb 2024
Jason
Stayed 1 night in Feb 2024
Response from Hotel Management on 20 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
The property is older, but kept very clean. Staff is very friendly. Breakfast typical motel breakfast
We’re supposed to be
THERESA
Stayed 1 night in Jan 2024
Response from Hotel Management on 7 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
6/10 Okay
Frank W.
29 Jan 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff is awesome, breakfast is good. Chose this property for the swimming pool; however, upon arrival, found that the pool was down for maintenance/repairs the entire stay. That fact was not mentioned anywhere online.
Frank W.
Stayed 3 nights in Jan 2024
Response from Hotel Management on 10 Mar 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Not having access to our pool is frustrating, especially when you were looking forward to using it. I wish there was a way to update our pool availability daily after we perform our routine checks. This is an area we can definitely work on. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
Good value for the money. Older dated hotel, but clean and staff was friendly, would stay there again.
Cons were the walls didn't isolate sound well and on a busy road.
Breakfast was nice, but had a small selection.
Ryan D
Stayed 1 night in Jan 2024
Response from Hotel Management on 10 Mar 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. I am glad you enjoyed your time here even with the noise. We hope you consider staying at our property again when visiting the Elizabethtown area.
Those room key cards deactivated at 9:30AM instead of 11:00 AM check out time. I was taking stuff out to my car around 10AM & I couldn't get back in. So went to the front desk about that about the front desk. I was told that was a computer issue they couldn't fix, that's unacceptable..That problem needs be fixed immediately.
Louis
Stayed 1 night in Jan 2024
Response from Hotel Management on 10 Mar 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. I couldn't agree with you more. Having to deal with technical issues on our end must have been frustrating. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
8/10 Good
Demetrius
18 Jan 2024
Demetrius
Stayed 2 nights in Jan 2024
Response from Hotel Management on 28 Jan 2024
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.
The room was what I expected for the price. The staff was very friendly. Breakfast was good. I got in late and was a little disappointed they refused a late checkout even after I offered to pay more for it. Overall a decent experience.
Verified traveller
Stayed 1 night in Jan 2024
Response from Peter Tarrant, Jr. on 12 Jan 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Radcliff area.
Left after being in room 1 minute Roaches on walls! Entire place is dirty and outdated. Staff joking to owner how I was only reservation. I asked for refund then ran out.
April
Stayed 1 night in Jan 2024
Response from Peter Tarrant, Jr. on 15 Jan 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
property was good and clean. staff is nice and helpful. pool was closed. If u are black and drive a half descent car this is not there area for you. in 24 hrs i had at least 10 cops run my tag. 1 circle parking lot 3 times while outside hotel and i was the only car in the parking lot
Gary
Stayed 7 nights in Jan 2024
Response from Peter Tarrant, Jr. on 11 Jan 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.
10/10 Excellent
Shirley
2 Jan 2024
Workers very mox
Shirley
Stayed 1 night in Dec 2023
Response from Hotel Management on 28 Jan 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
6/10 Okay
Frankie
Travelled with family
1 Jan 2024
The room was clean but service this time was so so. Maybe because it was the holiday season and they were short of staff i don't know.
Frankie
Stayed 4 nights in Dec 2023
Response from Hotel Management on 7 Mar 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.
4/10 Poor
Martha
Travelled with pets, Travelled with partner
1 Jan 2024
Disliked: Property conditions & facilities
Martha
Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on 5 Jan 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Radcliff area!
I've stayed here a few times now and have always been pleased. The building is older but has been extremely well maintained and has always been exceptionally clean. I was also pleasantly surprised to see the lobby decked out for Christmas. Don't be fooled by the low price, this is a nice place!
Verified traveller
Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on 26 Dec 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Radcliff area!
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Radcliff area!
6/10 Okay
Jesse
16 Dec 2023
Jesse
Stayed 2 nights in Dec 2023
Response from Peter Tarrant, Jr. on 18 Dec 2023
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Radcliff area.
8/10 Good
Stanley
13 Dec 2023
Stanley
Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on 14 Dec 2023
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Radcliff area.
The bed sheets was dirty and all stained with something don't know with what other than that the stay was great.
Martin
Stayed 1 night in Nov 2023
Response from Peter Tarrant, Jr. on 5 Dec 2023
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.
The ice machine has dirt or bugs. Was very nasty. Tub would not drain while showering. Would not ever stay here again
Cynthia
Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on 5 Dec 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
I had confirmation for 2 rooms for 4 adults and 2 children, they only had 1 room ready, the pool was not open, the internet did not work , then they charged our card for 3 rooms not just 2 and argued that they did not, until they finally got ahold of their software vendor , then they fixed it.
The breakfast was good and the hotel was clean.
Tyra
Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on 5 Dec 2023
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.