Top Hotels Near Lotte Center Hanoi in Hanoi from NZ$38

"Extremely friendly and helpful staff - central location"

"Very friendly staffs. Restaurant is very good. Lots of choices"

"Pool was nice and refreshing, spa staff were great. Good location, helpful staff."

"Lovely hotel, staff, rooms and location. Good value. Ask for a room at the front!"

"Perfect place to stay in the Old Quarter!. Everything was excellent here! Room was nice and very quiet for Old Quarter! Staff was the best by far in any place I stayed in Vietnam and I traveled all over for a month! They arranged everything for my stay through WhatsApp. Breakfast was awesome! Location is the best for Hanoi! Great for solo or couples! I stayed in a couple places in Hanoi and I would absolutely choose this place over any other for my next stay with no hesitation! Can't say enough good things about The Oriental Jade Hotel! Best choice!"

"Beautiful hotel in Hanoi!! The hotel has only been open for 7 months and of the 3 hotels we stayed in in Hanoi it was definitely the best! As soon as you walk in the staff are so welcoming and friendly and the place smells devine! The hotel manager Rose was lovely and took the time to talk to us whenever we saw her. We had a Metropole Suite room with a balcony which was fabulous! Breakfast was fantastic with lots of choice & very attentive service and all the staff came out of the hotel to wave us off which was lovely 😍"

"The staff and location were great "

"First time staying in this Hotel. Everything is fine. It is a bit dated compare to some major hotel. In terms of prices, this is on the high side compare to other hotel. But, it is good enough for me."

"I arrived at the hotel close to midnight. While the check-in process was quick, the room I was assigned was in very poor condition, it appeared dirty and had a strong, unpleasant odor, similar to a humid, sweaty smell. The breakfast was also disappointing, as the food tasted artificial and of low quality. I have stayed at this hotel before in 2025, but unfortunately, my experience this time was extremely disappointing. The standard check-out time was noon, and I had a work meeting scheduled at 1:00 PM. I needed a quiet environment to take the call, so I asked the front desk if a one-hour late check-out would be possible. My request was declined, as I was told another guest would be checking into the room. However, I understand that the official check-in time is not until 2:00 PM, which made the refusal somewhat unreasonable. Overall, this was a very negative experience, and I would not choose to stay at this property again."