You can look forward to a free breakfast buffet, a poolside bar and a shopping centre on-site at The Five Residences Hanoi. Indulge in a massage, a manicure/pedicure and a body treatment at LEDA Spa, the on-site spa. In addition to a coffee shop/cafe and a hair salon, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Located in Ba Dinh neighbourhood, The Five Residences Hanoi is connected to a shopping centre. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Thu Le Park and Hanoi Botanical Garden are also worth visiting. Visit our Hanoi travel guide
343 345 DOI CAN STREET, Hanoi, 10000
What's nearby
Van Phuc Diplomatic Corps
7 min walk - 0.6 km
Lotte Center Hanoi
10 min walk - 0.9 km
West Lake
15 min walk - 1.3 km
Ho Chi Minh Mausoleum
5 min drive - 1.9 km
Embassy of Japan
5 min walk - 0.5 km
Getting around
Cầu Giấy Station
3 min drive
Hanoi Railway Station
11 min drive
Hanoi (HAN-Noi Bai Intl.)
31 min drive
Restaurants
Starbucks
10 min walk
Pizza 4Ps Lotte Hanoi
9 min walk
Ramen Haruki
13 min walk
SushiLa
9 min walk
Boteyju
11 min walk
About this property
The Five Residences Hanoi
Luxury hotel near West Lake
At The Five Residences Hanoi, you can look forward to a free breakfast buffet, a poolside bar and a shopping centre on-site. Indulge in a massage, a manicure/pedicure and a body treatment at LEDA Spa, the on-site spa. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a coffee shop/cafe and a hair salon.
You'll also enjoy perks such as:
2 indoor pools and a children's pool
Free valet parking
A round-trip airport shuttle (surcharge), 2 meeting rooms and luggage storage
A 24-hour front desk, a lift and tour/ticket information
Room features
All 116 individually furnished rooms include comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
Hydromassage showers, designer toiletries and separate baths/showers
57-inch Smart TVs with premium channels
Wardrobes/cupboards, separate sitting areas and separate dining areas
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle (surcharge)
Free valet parking on site
Limited on-site valet parking
Wheelchair-accessible parking and van parking available
Food and drink
Free buffet breakfast available daily 6:00 AM to 10:00 AM
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Couples/private dining
Things to do
2 indoor pools
Children's pool
Full-service spa
Health club
Sauna
Shopping centre
Steam room
Family friendly
2 indoor pools
Children's pool
Dining table
In-room kitchen
In-room microwave
In-room refrigerator
Separate in-room dining area
Conveniences
24-hour front desk
Hair salon
Lockers
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
2 meeting rooms
Conference centre (2,174 square foot of space)
Coworking space
Full-service spa
Body scrubs
Body wraps
Facials
Manicures/pedicures
Massage
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 2:00 PM; check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 800000.0 per day.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Airport shuttle fee: VND 1000000.00 per vehicle (one-way, maximum occupancy 6)
Airport shuttle fee per child: VND 1000000.00 (one-way)
Rollaway bed fee: VND 800000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does The Five Residences Hanoi have a pool?
Yes, this property has 2 Indoor pools and a children's pool. Pool access is from 6:00 AM to 10:00 PM.
How much does it cost to stay at The Five Residences Hanoi?
As of 23 Aug 2026, prices found for a 1-night stay for 2 adults at The Five Residences Hanoi on 5 Sept 2026 start from NZ$211, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Five Residences Hanoi pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Five Residences Hanoi?
Valet parking is free at this property.
What time is check-in at The Five Residences Hanoi?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at The Five Residences Hanoi?
Checkout is at noon.
Does The Five Residences Hanoi provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 1000000.00 per vehicle applies.
Where is The Five Residences Hanoi located?
Located in Ba Dinh, this luxury hotel is within 1 mile (2 km) of Embassy of Japan and West Lake. Hoan Kiem Lake is 2.7 mi (4.4 km) away. Cát Linh Station is 21 minutes by foot and Cầu Giấy Station is 24 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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