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Reviews of W Los Angeles - West Beverly Hills

4 out of 5
W Los Angeles - West Beverly Hills
930 Hilgard Avenue, Los Angeles, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 380 out of 792 reviews" "
Rating 8 - Good. 214 out of 792 reviews" "
Rating 6 - Okay. 104 out of 792 reviews" "
Rating 4 - Poor. 57 out of 792 reviews" "
Rating 2 - Terrible. 37 out of 792 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

SARAH, UNION CITY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location, so close to UCLA, front desk, bellman, valet & housekeepers are all friendly & helpful to us.
Stayed 3 nights in May 2024
Response from Daniel Bruington - W INSIDER on 24 May 2024
Hi Sarah!Thank you for this fantastic review! We will pass your praise onto our wonderful staff--we are truly proud of the team we've cultivated at the W Los Angeles and your words only encourage our efforts! We are glad you enjoyed our convenient location and we will look forward to seeing you again soon!

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and service. Decent location near UCLA. Not advised to walk around at night, there isn’t safety in numbers because it’s a car focused city and occasional homelessness.
Stayed 3 nights in Apr 2024

10/10 Excellent

ALEXIA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2024

2/10 Terrible

Jagdeep

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bed was terrible
Stayed 3 nights in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Lasonta

Stayed 3 nights in Apr 2024

10/10 Excellent

Yuvraj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Paul Sung

Business traveller
Liked: Cleanliness, amenities
Great staff. Lovely service and quiet suite where I was able to work and rest.
Stayed 4 nights in Apr 2024

10/10 Excellent

Daniel, suffern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service good location, staff is friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Carey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024

2/10 Terrible

william

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and very helpful. It’s a very cool looking place and fashionable! They were famous people in the hotel, and that was exciting!
Stayed 3 nights in Mar 2024

8/10 Good

Marcela

Travelled with group
Liked: Cleanliness, staff & service
I love the staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything & everyone was great!
Stayed 3 nights in Mar 2024

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023

10/10 Excellent

Gary, Beverly Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

TETTY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice area. Very close to UCLA, which is our main destination at the time we book.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities and staff at the W Hotel impressed me from the moment I walked in. The team member who checked me in was friendly and seemed legitimately interested in helping me enjoy my time in the hotel and in Los Angeles as a whole. My room had an awesome view of Westwood and UCLA, and the room itself was huge especially considering the location in one of the more expensive areas of LA. The room rate was not cheap but it was well worth it!
Stayed 1 night in Feb 2024

4/10 Poor

tamika, alexandria

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Ok so I was there while the president was there and it was a nightmare. Couldn't get Ubers had to go through security like Airport when trying to return to the property. No one warned me that this would happen and it was so inconvenient to have to walk several blocks away to get Uber /Lyft
Stayed 5 nights in Jan 2024

10/10 Excellent

Carlos, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well situated in a lovely residential area.. I run and used opportunity for a 6mile dash through the west Beverly and then down Santa Monica Blvd and through rodeo drive and then back.. the sight were great and the hills challenging.. the hotel is lovely with a nice outdoor dining space and pool, if the weather was warmer would have been great to relax and catch some sun rays.
Stayed 1 night in Feb 2024

10/10 Excellent

Roman a

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Staff, food and accommodations were wonderful.
Stayed 1 night in Feb 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Linda, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Peter, Salt Lake City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a visit to UCLA and Westwood. We walked to campus a few times and it was very easy. On the other side you have access to Beverly Hills. The staff was great and attended to our needs.
Stayed 3 nights in Jan 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Almost - but not quite!
For the money not very impressive. Finishes are tired in bath and in general. The walk in shower was tiny and water was impossible to keep from the bathroom floor. As well the hand shower - (the only shower head) didn't fit in the mount. While it was a spacious bathroom there wasn't a sq inch of counter space - basically a tiny wall hang sink barely large enough for a toothbrush let alone room for a family of 3 to spread out our things. Soap yes but no shampoo or conditioner. Overall nice suite and set up with cozy beds. Lobby / Common spaces are nicely done and swanky in the W style, but are taken over by super loud music from about 5pm on as I'm told the restaurant /lounge is managed by another company and catering to the cocktail scene. if you are there to be a hipster its fine but if you are visiting w/family or on business its obnoxious. Great location and service.
Stayed 1 night in Jan 2024

6/10 Okay

Sarah

Travelled with family
Fantastic hotel just too expensive
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Malila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Alex

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with a friendly atmosphere.
Stayed 1 night in Nov 2023

10/10 Excellent

Tanveer

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff.
Stayed 3 nights in Nov 2023

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were absolutely fantastic! From the moment we got out of our car to check in, to the moment we checked out and left the property everyone was so helpful and so kind. Would definitely stay here again
Stayed 3 nights in Nov 2023
Response from W HOTEL MANAGEMENT on 28 Nov 2023
Thank you for this fantastic review!

10/10 Excellent

Jia

Stayed 4 nights in Oct 2023
Response from W Hotel Management on 28 Nov 2023
Thank you for this fantastic review!

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really great location, friendly staff and modern interior. Nothing too fancy but very clean and very spacious rooms! Loads of restaurants near by, great safe neighbourhood. Parking on street is relatively easy if you’re out during the day.
Stayed 7 nights in Oct 2023
Response from W HOTEL MANAGEMENT on 28 Nov 2023
Thank you for this fantastic review!

4/10 Poor

Amin

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found a cockroach in the bathroom the moment we walked into our room and there were also dirty towels in the bathroom that they had forgot to remove before we checked in. And, they didn't honour our Expedia VIP status and charged us $50/night ($300 in total) for the upgrade.
Stayed 7 nights in Oct 2023

10/10 Excellent

Karen

Stayed 4 nights in Oct 2023
Response from W Hotel Management on 28 Nov 2023
Thank you for this fantastic review!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Very friendly
Stayed 1 night in Nov 2023
Response from W HOTEL MANAGEMENT on 28 Nov 2023
Thank you for this fantastic review!

10/10 Excellent

Laura

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to UCLA and its sororities. I would highly recommend for parents weekend and visits to campus!
Stayed 3 nights in Oct 2023
Response from W HOTEL MANAGEMENT on 28 Nov 2023
Thank you for this fantastic review!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from W HOTEL MANAGEMENT on 28 Nov 2023
Thank you for this fantastic review!

8/10 Good

Rashpal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2023
Response from W HOTEL MANAGEMENT on 28 Nov 2023
Thank you for this fantastic review!

10/10 Excellent

Lorne

Travelled with family
Liked: Cleanliness, amenities
Great location. Good service and friendly.
Stayed 3 nights in Oct 2023
Response from W HOTEL MANAGEMENT on 28 Nov 2023
Thank you for this fantastic review!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

LAPORCHIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, will definitely stay here again
Stayed 3 nights in Oct 2023
Response from W HOTEL MANAGEMENT on 28 Nov 2023
Thank you for this fantastic review!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Raymond

Stayed 3 nights in Oct 2023

10/10 Excellent

Chrisanthy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from W HOTEL MANAGEMENT on 28 Nov 2023
Thank you for this fantastic review!

10/10 Excellent

Moira

Stayed 5 nights in Oct 2023
Response from W HOTEL MANAGEMENT on 28 Nov 2023
Thank you for this fantastic review!

10/10 Excellent

Delinah

Stayed 4 nights in Aug 2023
Response from W HOTEL MANAGEMENT on 28 Nov 2023
Thank you for this fantastic review!

10/10 Excellent

Terri-Ann

Stayed 3 nights in Sep 2023
Response from W HOTEL MANAGEMENT on 28 Nov 2023
Thank you for this fantastic review!