From the moment I approached the hotel, I was filled with a sense of excitement. Little did I know that my experience would turn into a string of uncomfortable and downright rude encounters, forcing me to check out on the day I checked in.
The Check-In Debacle
Upon arrival, the check-in process itself was the first red flag. I was greeted by a staff member who seemed disinterested in assisting me. The lack of professionalism was palpable. However, I was shocked when I was asked for a cash deposit. In this age of digital payments and card transactions, insisting on a cash deposit felt not only outdated but also raised concerns about the safety and transparency of such a transaction. I travel frequently, and this was the first time I've encountered such a demand. I was uneasy about the management's intentions and the hotel's financial stability.
Rude Remarks: A Taint on Hospitality
While the cash deposit request took me aback, what followed was even more unsettling. During my interaction with the front desk, I overheard a few staff members making rude and inappropriate comments. While they might have believed their whispers were inaudible, I could clearly discern their words, and it was evident they were discussing guests, including myself. Such behavior is unacceptable in the hospitality industry. Guests should feel welcomed and valued, not judged or ridiculed.
An Unbearable Stench
Hoping that the worst was behind me, I headed to my room, eager. Imadesure to get my B$$$.