Thank you, Barbara for staying with us. We hope to see you again soon.

Hello sir,We are very sorry that your father had to undergo an unexpected surgery. We hope he is now well and in good health.We really wish that unfortunate event did not happen and that you could have enjoyed your stay with us.We continue to await proof of your emergency so that we can consider any concessions. We encourage all travelers to book the refundable rate or acquire travel insurance. You booked your reservation through Expedia. Expedia offers travel insurance for a minimal fee exactly for these circumstances. However, even Expedia would require proof of your medical emergency to reimburse your travel.We encourage all travelers to book the refundable rate or obtain travel insurance for a minimal fee when there is a chance that your stay is unlikely.We apologize for the inconvenience.Thank you.

Thank you, Katrina for staying us and submitting your comment. We hope to see you again soon.

Thank you very much, Brandi for staying with us and giving us a perfect score. We are glad that you found the hotel quiet and clean. We hope to see you back soon.

Thank you, Fred for staying with us. We hope to see you again in the near future.

Thank you, Robert for the perfect score and submitting your comments. Water buildup residue could have cause the low flow on the shower but we are check every shower head regularly. We'll check them again. Thank you again for letting us know and we hope to see you again.

Thanks, Moises for the perfect score. We love to see you back soon.

What a lovely review. This will really inspire our staff to do what we do. We are glad that you’re happy with your stay. We love to see you back soon.

Thanks for the suggestion and we shall take a look into it. We love to hear that you’ll stay with us again.

Thank you, John for staying with us. We hope to see you again in the near future.

Thank you, Vicente for staying with us and submitting your comment. We are forwarding this matter to the right department. We hope to see you again when you visit LA.

Thank you, Deynis for the perfect score and complimenting the breakfast. We love to see you back soon.

Thank you, Maria for staying with us. We hope to serve you better next time.

Thank you, Travis for complimenting the staff. I will surely inform them of your kind words. We hope to see you again soon.

We thoroughly inspect all guest rooms before we rent them. We also just shampooed the carpet where you were supposed to stay. We understand that you prefer not to stay and we decided not to penalize you for a night and yet we still got this score? Thank you anyway.

Thank you, Benjamin for staying with us. We hope to see you again.

First, let me thank you for staying with us and submitting your score although we could be happier if it's a high score. Based on my investigation here, we charged Expedia and not your credit card. As a matter of fact, my staff tried to charge you for the 11.00 parking fee only but your card was declined. Should there be any authorization on your card by accident, rest assure that it'll drop in a few days and promise you that you were not charged twice. We hope to see you again.

Thank you, George for staying with us. We hope to see you again soon.

Thank you, Mike for staying with us and your compliment. I look forward to serving you again and hopefully on a different circumstance :)

Thank you, Gilian for submitting your score. We hope to see you again so that we can serve you better next time.

Thank you for the perfect score. We hope to see you again soon.

Thank you, James for staying with us but you could've been specific on where we fell short on you expectation. You see, the room where you stayed was on the top floor facing away from the street and a lot of regular guests always ask for that room. At any rate, we hope the you'll be back so that we can serve you better next time.

Thank you so much, Leslie for giving us a perfect score. We love to see you again soon.

Thanks, Alicia for the perfect score and complimenting the staff. We will surely inform everyone about this. We love to see you back soon.

Thank you so much, Ivan for the perfect score. It is my pleasure to serve you and I am looking forward to serve you again soon.

Thank you, Curtis for staying with us and submitting your review. Truly the location of our hotel is one of the reasons why guests especially tourists stay with us because we are centrally located to most tourist spots in LA and the metro is just a stone throw away. We hope to see you again soon.

Thank you for staying with us. We also apologize that your expectations were not met. We hope that you'll have a change of heart and give us another chance to serve you better next time.

Hotel has been charging for parking for 10 years now and it's posted in our website and also in all third party booking engines like Expedia. We are sorry that you missed it. Regarding cleaning the room, most hotels give maid service upon request only wherein ours is better since we do it every other day. Thank you for staying with us.

Thank you very much for staying with us and submitting your comments. This will make our day and continue to do what we do. We hope to see you again soon.

Your score and review make our day. Thanks a million for staying with us. We look forward to seeing you again in the near future.

Thank you, James for staying with us. We hope to serve you again when you come back to LA.

Thank you, Miguel for the perfect score. Truly the hotel is accessible to most tourist spots in LA especially the Santa Monica pier. We hope to see you again soon.

Muchos gracias, Pedro.

Thanks, Arora for staying with us and submitting your score. We hope to see you again.

Thank you so much for staying with us and submitting your comment particularly the shower temperature. We are starting to change the old mixing valve and said room will be change next. Thanks again for letting us know.

Thank you, Carly for staying with us. We hope to see you again so that we can serve you better next time.

Thank you, Shambhavi for staying with us and submitting your comment. We hope to see you again on your next journey to LA.

Thank you, Pankaj for staying with us and submitting your perfect score. We love to see you back soon.

Thanks, Lorena for staying with us. We hope to see you again in the near future.

Thank you for staying with us and submitting your review. We have few rooms here with larger bathrooms. Hopefully you can stay in one of that rooms next time you visit LA.

Thank you very much for staying with us and complimenting Fred. We are glad that you enjoyed your stay and we are definitely looking forward to serve you again in the near future.

What a relaxing review :) Thank you so much Melvin for staying with us and giving us a perfect score. We love to see you again when you visit Los Angles.

Truly the hotel is just a stone throw away from the metro stop and the train will lead passengers either to Santa Monica pier heading west and to the heart of down LA heading east. We hope to see you again soon.

Thank you so much for staying with us and submitting your comments. We really appreciate you understanding the hassle that you have encountered and we are happy to hear that the staff fixed the problem right away. We are definitely looking forward to serve you again when you visit LA.

Thank you, Martin for staying with us and submitting your review. We are delighted that the staff served you well. We shall inform the right department about your concern. We hope to see you again in the near future.

Thank you for straying with us and submitting a perfect score. We are looking forward to serve you again soon.

Thank you so much, Natasha for staying with us and giving us a perfect score. We love to serve you again in the near future.

Thank you, Barbara for staying with us and submitting your score. We hope to see you again in the near future.