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Pacific Palms Resort

4.0 star property
Suburban La Puente resort in City of Industry with 2 restaurants
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Pacific Palms Resort

Exterior
Exterior
Balcony
Daily cooked-to-order breakfast for a fee
Mountain view

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
The price is NZ$390
includes taxes & fees
6 Oct - 7 Oct
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Room options

Available filters for rooms
Showing 3 of 5 rooms

View all photos for Deluxe Room, Mountain View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hairdryer
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hairdryer
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hairdryer
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior
Courtyard by Marriott LA Hacienda Heights/Orange County
Pool
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (1000)
The price is NZ$273
includes taxes & fees
4 Oct - 5 Oct
Courtyard by Marriott LA Hacienda Heights/Orange County

About the area

Map
1 Industry Hills Pkwy, La Puente, CA, 91744

What's nearby

  • Round 1 Bowling and Amusement - 4 min drive
  • Puente Hills Mall - 4 min drive
  • La Puente City Hall - 5 min drive
  • Babe Zaharias Golf Course - 5 min drive
  • La Puente City Park - 5 min drive

Getting around

  • Walnut Industry Station - 10 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Del Rio - ‬13 min walk
  • ‪Jack In The Box - ‬3 min drive
  • ‪Tierra Mia Coffee - We - ‬3 min drive
  • ‪Little Caesars Pizza - ‬16 min walk

About this property

Pacific Palms Resort

Resort located in City of Industry
A golf course, dry cleaning/laundry services and a bar are just a few of the amenities provided at Pacific Palms Resort. Tee up with amenities, such as a driving range and golf lessons, at this resort. Indulge in a hot stone massage, a body treatment and a body scrub at the on-site spa. Make sure that you enjoy breakfast, brunch, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a health club and a business centre.
Other perks at this resort include:
  • An outdoor pool
  • Free self-parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, wedding services and massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All 292 rooms offer comforts such as air conditioning and dressing gowns, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • LED TVs with premium channels
  • Balconies, on-request microwaves and coffee/tea makers

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Valet parking on site (USD 14 per night)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 24.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 36 holes of golf
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Heated pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 45,000 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

Outdoor space

  • Balcony

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24.95 per person
  • Valet parking fee: USD 14 per night
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Frequently asked questions

Does Pacific Palms Resort have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

How much does it cost to stay at Pacific Palms Resort?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at Pacific Palms Resort on 6 Oct 2024 start from NZ$389.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pacific Palms Resort pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees.

How much is parking at Pacific Palms Resort?

Self-parking is free at this property.

What time is check-in at Pacific Palms Resort?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Pacific Palms Resort?

Checkout is at noon.

Does Pacific Palms Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Pacific Palms Resort located?

Located in City of Industry, this spa resort is within 3 miles (5 km) of Round 1 Bowling and Amusement, Puente Hills Mall and La Puente City Hall. Babe Zaharias Golf Course and La Puente City Park are also within 3 miles (5 km).

Pacific Palms Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 538 out of 1010 reviews" "
Rating 8 - Good. 213 out of 1010 reviews" "
Rating 6 - Okay. 119 out of 1010 reviews" "
Rating 4 - Poor. 73 out of 1010 reviews" "
Rating 2 - Terrible. 67 out of 1010 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raul

Stayed 3 nights in Jun 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Comparing to other places in L.A at that rate,it’s worth every dime
Stayed 4 nights in Sep 2024

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

paul

Stayed 1 night in Sep 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Cyntia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 5 nights in Aug 2024

10/10 Excellent

Carlos, Rialto

Stayed 1 night in Aug 2024

8/10 Good

Leeah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my Husband LOVED this place. But the only thing I had a hard time with was the FOOD at the restaurant. Being pregnant I prefer more fresh organic foods. And I ate breakfast and Dinner. And it seemed like none if the food was organic or fresh. The staff was amazing though. I’m super aware of foods and quality. And even though the food was cooked well. The quality of the food preservatives and health wise, just wasn’t there for me. Kind of sad. Because my husband wants to go back. But we would have to leave the resort to eat.
Stayed 1 night in Sep 2024

6/10 Okay

Johnson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for golf.
Stayed 1 night in Sep 2024

10/10 Excellent

Dustin

Stayed 1 night in Aug 2024

8/10 Good

Basil

Stayed 1 night in Aug 2024

10/10 Excellent

EILEEN, WEST COVINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

De

Stayed 1 night in Aug 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

6/10 Okay

Chunxiang

Stayed 1 night in Aug 2024

2/10 Terrible

Hamilton

Disliked: Cleanliness, staff & service, property conditions & facilities
👎😤
Stayed 1 night in Aug 2024

6/10 Okay

Kristina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Spoke to a staff member asking about the price match stated online the day before staying. He said to come in person and the king deluxe room would still be available. I came in the following day and the front desk said I had to reserve it on Expedia to get the price I wanted, and they only had two full beds available, not a king. I asked if there was still a fridge and microwave and they said yes. Once we got to our room there was no microwave so we couldn’t heat up our leftovers after having dinner downstairs. The resort itself is nice but feel like I wasn’t really compensated for the false information given by staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and quiet place.
Stayed 4 nights in Aug 2024

10/10 Excellent

Keady

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our 1 night stay. Our toilet wasnt working the best but we reported it to the front desk upon our check out.
Stayed 1 night in Aug 2024

10/10 Excellent

Yamileth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay overall
Stayed 1 night in Aug 2024

10/10 Excellent

DiDi, Long Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is what made it! I really love this resort! This is my go to!
Stayed 3 nights in Jul 2024

6/10 Okay

Juan, Anaheim

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful property that’s getting run down & management is cutting financial corners (I.e cheap coffee maker, shower curtains, linen, etc.)
Stayed 3 nights in Aug 2024