Long Bay Hills Hotels, Providenciales

"The Resort was exceptionally clean. The staff were very friendly and helpful. "

"The room is huge and clean with good amenities. The maids did a very good job daily. There is no breakfast; however, the property is very close to the major shops and restaurants in Grace Bay (also to the biggest grocery store). The staff is very friendly and check in on you daily, asking if there's anything they can improve on. I saw concerning comments about the hotel surroundings, particularly about safety. I did not feel any concern. The front of the property is in the heart of Grace Bay; the back side and back are surrounded by natural vegetation and construction sites—nothing to be concerned about. My point for improvement is the building's overall maintenance. It seems the lift has not been working for a while. For a 3-star hotel, I think they deliver enough. There are no hidden fees or surprises. All the information was included on the booking post. Overall, I am pretty happy with the stay. To the management: improve the maintenance, and your hotel will be a rockstar."

"Amazing"

"This resort was so perfect, we didn't even leave the property. Staff was impeccably. Location, location, location. I can't wait to rerurn to the island. "

"Amazing place "

"Property was well managed. 10/10 no complaint everything was perfect we look forward to staying here again!"

"The hotel has potential, but the customer service needs improvement. Some staff were friendly and helpful, but others appeared disengaged or unhappy in their roles. This inconsistency created an uneven experience that made the stay less enjoyable than it should have been."

"Wonderful property. …Quiet and very peaceful .. Clean and well staffed…Would definitely go there again."

"Called front desk 3 times about no internet connection in room, no reply or anyone coming to check same.Food and drinks at resort were good but expensive especially drinks!Need better signs to locate buildings and gym areas.Pool was somewhat dirty."