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Lovely personalised welcome and simple check-in. Offered water on arrival. Only stayed one night, but will start longer next time. Great location for British museum and tube

The moment we booked until we left..the customer service was superior to any where else we have been..the suites were beautiful and clean. Our first stay in London was made even better thanks to your Hotel..Thank you

loved our stay here. Staff and facilities excellent. Restaurants were also extremely good. Would highly recommend this hotel.

Close to the British museum and easy walking distance to public transport

Amazing attentive staff. The beds were undoubtedly the most comfortable we have had on our trip. Great location 2 min walk to Tottenham court tube.

The staff were exceptional, incredibly helpful and accommodating. The food and drinks at Pippin was great and great service. The room was cleaned every day before I returned and I had a great view.

Excellent customer service

The restaurant, room and gym were all excellent, really enjoyed my 2 stays there.

Great location. Excellent staff. Unusual for London.

Very good stay. Great breakfast. Dinners were fine.

The staff were excellent. Couldn’t do enough for you at reception and concierge. The Calvary Bar was very nice. The only issue was there was no bar fridge in the room.

Check in was a breeze, location was super central, the staff were great and the room was clean and spacious. Would definitely stay again

Great location for our brief stay. Great breakfast and easy access to restaurants for other meals. Very helpful staff. Worked well for our family.

Ultra modern art series style hotel, busy but still with great service. Excellent location.

Excellent service, great location and very friendly staff. Would highly recommend this hotel.

Stairs were very steep but staff helped with suitcases

Lovely hotel. The staff were very helpful and the hotel is beautiful. Wish I could have stayed more than one night!