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The Craven Hotel

3.0 star property
Victorian hotel in London with a 24-hour front desk

Choose dates to view prices

The Craven Hotel, steps from Hyde Park in central London, offers in-room WiFi for planning city excursions. On-site car rental simplifies exploration, and the concierge team provides personalized assistance in multiple languages.

Reviews

5.0 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Heating
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Heating
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Heating
TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
10-11 Craven Terrace, Paddington, London, England, W2 3QD

What's nearby

  • Kensington Gardens - 3 min walk - 0.3 km
  • Hyde Park - 5 min walk - 0.4 km
  • Queensway - 7 min walk - 0.7 km
  • Paddington Central - 9 min walk - 0.8 km
  • Kensington Palace - 15 min walk - 1.3 km

Getting around

  • Lancaster Gate Underground Station - 4 min walk
  • London Paddington Station - 5 min walk
  • London (LCY-London City) - 61 min drive

Restaurants

  • ‪Tajrish Restaurant - ‬1 min walk
  • ‪The Swan - ‬3 min walk
  • ‪Bizzarro - ‬4 min walk
  • ‪Les Filles - ‬1 min walk
  • ‪Tukdin - ‬1 min walk

About this property

The Craven Hotel

Hotel near Hyde Park
Close to Kensington Gardens and Kensington Palace, The Craven Hotel provides amenities such as car hire on-site. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk, a front desk safe and concierge services
  • A reception hall, tour/ticket information and luggage storage
  • Smoke-free property and multilingual staff
Room features
All guestrooms at The Craven Hotel offer comforts such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 20-inch TVs with digital channels
  • Electric kettles, heating and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 4 floors
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Craven Hotel
Craven Hotel London
Craven London
Hotel Craven
England
The Craven Hotel Hotel
The Craven Hotel London
The Craven Hotel Hotel London

Frequently asked questions

Is The Craven Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Craven Hotel?

The Craven Hotel doesn't offer parking.

What time is check-in at The Craven Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Craven Hotel?

Checkout is at 10:00 AM.

Where is The Craven Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Kensington Gardens and Hyde Park. Marble Arch and Kensington Palace are also within 1 mile (2 km). Lancaster Gate Underground Station is only a 4-minute walk and Paddington Underground Station is 6 minutes.

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Reviews

The Craven Hotel Reviews

5.0

5.8

Cleanliness

7.8

Location

6.2

Staff & service

4.4

Eco-friendliness

4.8

Property conditions & facilities
Rating 10 - Excellent. 33 out of 564 reviews
Rating 8 - Good. 99 out of 564 reviews
Rating 6 - Okay. 137 out of 564 reviews
Rating 4 - Poor. 143 out of 564 reviews
Rating 2 - Terrible. 152 out of 564 reviews

Reviews

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for its location
Stayed 3 nights in Oct 2025

6/10 Okay

Helen

Staff were lovely and friendly, we even got a room upgrade which was super kind.
Stayed 1 night in Nov 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful! Situated in a beautiful, great location, near transportation, numerous dining options. My favorite aspect of it is that it’s near Hyde park!
Stayed 4 nights in Sep 2025

6/10 Okay

Anneli

Disliked: Cleanliness, property conditions & facilities
The room was coean but some hairs in the bedding. The bathroom was clean but small and the shelf was falling off the wall. Hairdryer didnt work, but they provided another one. Had a kettle but no cup. They let me have one at reception.
Stayed 2 nights in Nov 2025

4/10 Poor

Thalia

Disliked: Amenities, property conditions & facilities
Very small room
Stayed 1 night in Jul 2025

2/10 Terrible

Charlotte

Disliked: Cleanliness, amenities, property conditions & facilities
Checked-in to the room and it was dirty. Was moved to another room which was also dirty. The night person didn't seem to care or understand. I have photos (over 20 in total) and I am going to complain to the hotel. Absolutely shouldn't have stayed there it was that dirty but didn't have a choice as was in the area for work.
Stayed 3 nights in Nov 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were bedbugs
Stayed 2 nights in Sep 2025

4/10 Poor

Nancy

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are super small and the bed is awful sinking in the middle definitely needs to be change ASAP !!! we asked to be transferred to another room coz of the bed situation the one we got was not that good either , the bathroom is so small u can barely do anything inside , toilet seat was broken and the WiFi hardly works . We even had to pay additional to get in just an hour early . Staff not as friendly . The only plus I must say was the location ! Close to everything .
Stayed 2 nights in Oct 2025

4/10 Poor

Vamse

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You should not rate this as 3 star property. At the best this is comparable to a motel. The room was extremely small
Stayed 2 nights in Sep 2025

2/10 Terrible

Kyuwan

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing met the requirements stated. Not even the soundproof. Horrible cleanliness and horrible service. They did not cope with feedback from other customers as well.
Stayed 2 nights in Nov 2025

8/10 Good

Shaid

Liked: Cleanliness, staff & service, amenities
Short walk from the underground and lots of dining options. Hotel is good enough for london considering the price.
Stayed 1 night in Jul 2025

2/10 Terrible

Brandi

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is NOT as advertised. The pictures are not of the same hotel. FALSE ADVERTSISING - and expedia refuses to refund me. The rooms are tiny, and the bathrooms are even smaller. The carpets are stained and burnt, Very Old stained mattresses, no cover on them what so ever, TV is tiny, window coverings don't open, window won't stay open, no toiletries, no kettle, no coffee, you can't fit a normal sized person in the bathroom, Yet this fact it NOT mentioned anywhere, its stained and gross too. The only good thing about this property is the location. Google reviews are very different from expedia reviews, a lot of bed bug complaints too. Do not stay here
Stayed 1 night in Oct 2025

4/10 Poor

Anneli

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room wasnt clean. The carpet was dirty. The bed was lumpy and very uncomfortable. The sink and shower didnt drain property. There were no towels in the room but the staff were lovely and gave me some on request. No hairdryer or kettle in the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience. Great area. Great service

Nice people. Great Area. Accomodations were lovely. Communicative staff and very helpful and accomodating. This place let us check in speedily, check on us throughout the stay and the facility was nice enough.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
I was worried about staying here because of previous bad reviews but for the price I paid in the location. It wasn’t bad and the service was amazing. They always wanted me to be comfortable and have the best stay possible so if you’re looking for something in this location at a low rate I think this is a decent choice
Stayed 6 nights in Jul 2025

6/10 Okay

Janet

Liked: Staff & service
Good reception staff very helpful, room clean but very s.all no tea and coffee facilities
Stayed 1 night in Jul 2025

6/10 Okay

patrick

Disliked: Amenities, property conditions & facilities
Sad , poor condition small hotel
Stayed 4 nights in Jun 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, 5 min walk to paddington station and Hyde park,lots of places to eat within a few mins walk,room small but for the price it was ok
Stayed 2 nights in Apr 2025

6/10 Okay

Jaimes

Liked: Property conditions & facilities
Weekend break. Would have liked to have a kettle in room. It was advertised on the website.
Stayed 2 nights in Jul 2025

2/10 Terrible

Roy

Disliked: Cleanliness, staff & service
Worst hotel I’ve ever stayed in. Dirty, gross and shocked that this is even offered on Expedia!
Stayed 1 night in Jul 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel location

Location - great, room-clean; there was no hairdryer, but we got one upon request at the reception. The was also no tea kettle in the room to boil water; there is very little space in the shower but we fit in, the water is good, maybe there could be as many shampoo packets as there are nights of sleep...there was no soap or shower gel... could use more towels.
Stayed 4 nights in Jun 2025

8/10 Good

Nowlan

Liked: Staff & service
No
Stayed 2 nights in Aug 2025

4/10 Poor

Christina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There is a lot that could be done to make the stay more enjoyable. While the location was excellent and the staff friendly, the space is not very clean and there is a strong odour on the property. I saw small ants (or bugs of some kind - not bed bugs) in my room, and the walls and flooring were very well worn. An upgrade in paint, linen, and towels would be an easy and more affordable way to enhance the environment. If you are a larger, taller, or disabled person it is not accessible. The washroom is incredibly small, and you cannot sit on the toilet without hitting the sink. There is no way someone in a wheel chair or is plus size could comfortably use the facilities; if at all. I found the cost affordable for the area, though improvements are definitely needed before I would book again.
Stayed 3 nights in Oct 2025

2/10 Terrible

Vipin

Disliked: Cleanliness, staff & service, property conditions & facilities
This property should be reported to Trading Standards.
Stayed 3 nights in Jul 2025

4/10 Poor

paul

Disliked: Cleanliness, property conditions & facilities, room comfort

Great staff, downhill after check in… sorry 😕

I hate being negative about places but I was asked to leave a review and I’m not going to BS. The staff member I met was very nice and helpful I have nothing bad to say about him. The room cost me £50 so I wasn’t expecting the Plaza standard!
Stayed 1 night in Aug 2025