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The Chapter - Leisure Inn Hotel

2.0 star property
Hotel with a 24-hour front desk, 5-minute walk to Kensington Gardens

Choose dates to view prices

Close to Kensington Gardens and Kensington Palace, The Chapter - Leisure Inn Hotel has plenty to offer. Stay connected with free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi
The current price is NZ$233
includes taxes & fees
13 Nov - 14 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Quadruple Room, Ensuite

Premium Quadruple Room, Ensuite

Premium Quadruple Room, Ensuite

Highlights

Heating
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
Iron/ironing board
  • 7 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Premium Single Room, Shared Bathroom

Premium Single Room, Shared Bathroom

Premium Single Room, Shared Bathroom

Highlights

Heating
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
Iron/ironing board
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Single Room, Private Bathroom

Premium Single Room, Private Bathroom

Premium Single Room, Private Bathroom

Highlights

Heating
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable channels
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Triple Room, Ensuite

Premium Triple Room, Ensuite

Premium Triple Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
Iron/ironing board
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Twin Room, Ensuite

Premium Twin Room, Ensuite

Premium Twin Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
Iron/ironing board
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Triple Room, Ensuite (Family)

Premium Triple Room, Ensuite (Family)

Premium Triple Room, Ensuite (Family)

Highlights

Heating
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable channels
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room, Ensuite (Premium)

Family Quadruple Room, Ensuite (Premium)

Family Quadruple Room, Ensuite (Premium)

Highlights

Heating
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable channels
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room, Ensuite (Premium)

Deluxe Double Room, Ensuite (Premium)

Deluxe Double Room, Ensuite (Premium)

Highlights

Heating
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room, Ensuite

Premium Double Room, Ensuite

Premium Double Room, Ensuite

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
40-41 Leinster Gardens, London, England, W2 3AN

What's nearby

  • Kensington Gardens - 5 min walk - 0.4 km
  • Hyde Park - 9 min walk - 0.8 km
  • Kensington High Street - 18 min walk - 1.6 km
  • Marble Arch - 7 min drive - 2.3 km
  • Oxford Street - 8 min drive - 3.3 km

Getting around

  • Bayswater Underground Station - 6 min walk
  • London Paddington Station - 9 min walk
  • London (LCY-London City) - 66 min drive

Restaurants

  • ‪Halepi - ‬3 min walk
  • ‪Prince Alfred - ‬4 min walk
  • ‪Gold Mine - ‬5 min walk
  • ‪Bella Italia - ‬5 min walk
  • ‪Med Salleh Kopitiam - ‬6 min walk

About this property

The Chapter - Leisure Inn Hotel

Hotel near Hyde Park
Close to Kensington Gardens and Kensington Palace, The Chapter - Leisure Inn Hotel has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk and luggage storage
Room features
All 50 rooms include amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Cable channels and daily housekeeping

Similar properties

Deluxe Double Room (Windowless)

Central Park Hotel

  • Free WiFi
  • Breakfast available
  • Business services
  • Bar
7.4 out of 10, Good, 2,276 reviews
The price is NZ$198
includes taxes & fees
9 Nov - 10 Nov
Central Park Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Visual fire alarm

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number 13629851

We should mention

This property does not have any lifts

Property is also known as

The Chapter Leisure Inn
The Chapter - Leisure Inn Hotel Hotel
The Chapter - Leisure Inn Hotel London
The Chapter - Leisure Inn Hotel Hotel London

Frequently asked questions

How much is parking at The Chapter - Leisure Inn Hotel?

This property doesn't offer parking.

How much does it cost to stay at The Chapter - Leisure Inn Hotel?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at The Chapter - Leisure Inn Hotel on 13 Nov 2025 start from NZ$232.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Chapter - Leisure Inn Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Chapter - Leisure Inn Hotel?

Checkout is at 11:00 AM.

Where is The Chapter - Leisure Inn Hotel located?

Located in London City Centre, this hotel is within a 15-minute walk of Kensington Gardens, Hyde Park and Kensington Palace. Kensington High Street and Marble Arch are also within 1 mile (2 km). Bayswater Underground Station is 6 minutes by foot and Queensway Underground Station is 8 minutes.

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Reviews

The Chapter - Leisure Inn Hotel Reviews

6.8

6.8

Cleanliness

6.0

Amenities

7.8

Staff & service

6.4

Eco-friendliness

6.0

Property conditions & facilities
Rating 10 - Excellent. 34 out of 145 reviews
Rating 8 - Good. 32 out of 145 reviews
Rating 6 - Okay. 41 out of 145 reviews
Rating 4 - Poor. 23 out of 145 reviews
Rating 2 - Terrible. 15 out of 145 reviews

Reviews

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

8/10 Good

Qiying

Liked: Cleanliness, staff & service
quiet and convenient transportation
Stayed 4 nights in Oct 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful and clean, really enjoyed our stay and will be back
Stayed 1 night in May 2025

8/10 Good

Alexis

Liked: Staff & service, amenities
The hotel was near three tube lines and therefore it is very convenient for visiting all areas of London.
Stayed 6 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, good value
Stayed 4 nights in Aug 2025

10/10 Excellent

Ricky

Liked: Property conditions & facilities
Nice place
Stayed 8 nights in May 2025

6/10 Okay

david

Liked: Staff & service
There were shops nearby, public transport walkable. We had booked a premium twin with a window and we got the basement room with no window. We insisted on a change and were able to get a new room the next day by helpful staff
Stayed 3 nights in Sep 2025

6/10 Okay

Tracy

Loved the location. Quick walk to small markets, food, drinks, parks. Not the cleanest place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience staying at this hotel. The staff were so friendly and accommodating. The lack of AC was rough, but manageable and didn’t affect us too much. Overall highly recommend!
Stayed 2 nights in Jun 2025

4/10 Poor

Massimiliano

Disliked: Cleanliness, staff & service, property conditions & facilities
Good for position only
Stayed 5 nights in Aug 2025

8/10 Good

Alfre

Liked: Cleanliness, staff & service, amenities
It’s good but it doesn’t have AC
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Paddington station. Great location. Room is clean. Staff very helpful. My flight arrived early and departed late. They were able to store my luggage for both early arrival and late departure. Will stay again.
Stayed 1 night in May 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a clean budget hotel, and the price made the stay in London possible. It’s a short walk to Kensington Gardens, and there’s a tube station a few minutes’ walk away. The guys at the front desk were friendly and helpful, and lent me a converter when I realized I’d forgotten mine and couldn’t charge my phone.
Stayed 2 nights in May 2025

2/10 Terrible

Teresa

Disliked: Cleanliness, staff & service, property conditions & facilities
I WOULD ADVISE THOSE INTERESTED NOT TO STAY AT THIS HOTEL My daughters and I had at least two items (possibly more) stolen from our luggage while we were out for the day. AirPods and cash were taken from one oof out make-up masks inside a money carrier.
Stayed 5 nights in Jul 2025

6/10 Okay

vigil

Liked: Cleanliness, property conditions & facilities
Close to restaursnt trains and bus however didn’t realize thst it has no Aircon. It was very hot in the room
Stayed 4 nights in Jun 2025

6/10 Okay

Chih Yuan

Liked: Staff & service
Very easy walk to all the main tourist destinations, and very close to the paddington station to catch a train. Felt a little unsafe with the window half opened to the outside when checked in and took a lot of effort to try to close the window, only the find that it was hold shut by loose screws. Great for very short term stay, but not ideal for long term in situates at the basement suites.
Stayed 2 nights in May 2025

2/10 Terrible

Vishal

Disliked: Cleanliness, staff & service, property conditions & facilities
There was non operating lights, bugs in room, unclean conditions
Stayed 5 nights in Jul 2025

8/10 Good

Lorraine

Liked: Cleanliness, property conditions & facilities, room comfort

Nice and lovely views for the price and location

Lovely hotel. For the area we stayed a reasonable price and perfect for any Hyde park activities. However on both mornings housekeeping knocked 3 times despite being told no thank you and even walked in on me a couple of times when I was asleep. That was frustrating and I was indecent ☹️ the other thing to.note there is no ait conditioning but that's standard for smaller chains or hotels. They did however provide a few fans and did what they could to keep us somewhat cool. I would definitely stay again maybe just not in a heatwave and tell reception to leave our room alone whilst we were staying
Stayed 2 nights in Jul 2025

4/10 Poor

Pablo

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

The room had nothing to do with the photos, much smaller (we were three) and without any refurbishment. Kind receptionist tried to find something better but did not succeed. Very dirty windows.
Stayed 3 nights in Jun 2025

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pictures do certianly not match the reaility. Dirty, no toilet papir, bad beds and not much good. Was woken up mulitple times during the night as the receptionist was aruging with the people staying next to us about the price. Ended up with the police arriving and the hotel was trying to charge the guest a higher price. Not coming back.
Stayed 2 nights in Jun 2025

2/10 Terrible

Tari

Disliked: Amenities, property conditions & facilities
Building very old. Room very tiny and uncomfortable. Wooden creaking floors. You can hear noise from neighbours. This is a terrible place.
Stayed 4 nights in Oct 2025

6/10 Okay

Sandra

+ Convenient location + Decent bathroom with towels, soap, hot water + Hairdryer, kettle, tea & coffee in the room + Relatively quiet for London - Bed was not comfortable & room/hotel needs some TLC and updating. - You can hear everything what's going on in the next room
Stayed 2 nights in Oct 2025

8/10 Good

Saifullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and great value for the location
Stayed 3 nights in Oct 2025

6/10 Okay

Robin

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location to the train station and Hyde Park. The staff was very friendly and the room was clean. What we didn’t like was the thin walls and our room was under the lobby so we heard all foot traffic and roller bags coming and going. We were also basement level and there was a musty smell. Perfect if you are looking for a no frills stay for a decent price.
Stayed 4 nights in Oct 2025

2/10 Terrible

Benjamin

Disliked: Cleanliness, amenities, property conditions & facilities
THE PHOTOS ARE A SCAM. This was seriously the worst hotel I have ever stayed at. We booked in for 4 nights and we checked out after 1. Just to give you an insight into our experience; we arrived to find mould absolutely caked into the fan in the room, when we asked for a replacement, we were denied. We found a toilet stained yellow that was so filthy I had to go ask the front desk for cleaning supplies so I COULD CLEAN IT MYSELF. Not to mention our room window was immediately on the other side of sewer drains so every time someone in the hotel flushed their toilet, I heard a rush of water that kept me up all through the night. They refused to give me a refund for the other 3 nights we did not stay. If you value your cleanliness, your sanity or your overall well-being; PLEASE STAY FAR AWAY FROM THIS HOTEL.
Stayed 4 nights in Sep 2025