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Reviews

4.3 / 5Very Good
2,348 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Hyde Park
    2 min walk
  • Popular Location
    Marble Arch
    14 min walk
  • Restaurant
    Spice of India
    2 min walk
  • Restaurant
    Nipa
    2 min walk
  • Airport
    London (LHR-Heathrow)
    36 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Classic Double Room

    Room Amenities

    • 20 sq m
    • Sleeps 2
    More details
  • Classic Twin Room

    Room Amenities

    • 20 sq m
    • Sleeps 2
    More details
  • Deluxe Double Room

    Room Amenities

    • 20 sq m
    • Sleeps 2
    More details
  • Deluxe Twin Room

    Room Amenities

    • 20 sq m
    • Sleeps 2
    More details
  • Superior Deluxe Double

    Room Amenities

    • 25 sq m
    • Sleeps 2
    More details
  • Superior Deluxe Twin

    Room Amenities

    • 25 sq m
    • Sleeps 2
    More details
  • Executive Double Room

    Room Amenities

    • 31 sq m
    • Sleeps 3
    More details
  • Executive Twin Room

    Room Amenities

    • 31 sq m
    • Sleeps 3
    More details
  • Studio Suite

    Room Amenities

    • 41 sq m
    • Sleeps 3
    More details
  • Spires Suite

    Room Amenities

    • 47 sq m
    • City view
    • Sleeps 3
    More details
  • Park Suite

    Room Amenities

    • 55 sq m
    • Park view
    • Sleeps 3
    More details
  • Superior Deluxe Corner

    Room Amenities

    • 25 sq m
    • City view
    • Sleeps 3
    More details
  • Studio Suite (Corner)

    Room Amenities

    • 41 sq m
    • City view
    • Sleeps 3
    More details

About this area

London

Located in London's London City Centre neighbourhood, Royal Lancaster London is in the city centre and near a metro station. The area's natural beauty can be seen at Kensington Gardens and Hyde Park, while ZSL London Zoo and Stamford Bridge Stadium are popular area attractions. Looking to enjoy an event or a game? See what's going on at Emirates Stadium, or consider Piccadilly Theatre for a night out.

Visit our London travel guide
Popular Location

What's nearby

  • Hyde Park - 2 min walk
  • Marble Arch - 14 min walk
  • Kensington Palace - 17 min walk
  • Royal Albert Hall - 18 min walk
  • Harrods - 10 min drive

Getting around

  • Lancaster Gate Underground Station - 2 min walk
  • London Paddington Station - 6 min walk
  • London (LHR-Heathrow) - 36 min drive

Restaurants

  • Island Grill — 1 min walk
  • Nipa Thai — 1 min walk
  • Spice of India - 2 min walk
  • Nipa - 2 min walk
  • Angelus - 2 min walk

About this property

Royal Lancaster London

Luxury London hotel in London City Centre, walk to Kensington Gardens
This smoke-free hotel features 2 restaurants, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and self parking. All 411 rooms offer free WiFi, 24-hour room service and LCD TVs with satellite channels. Minibars, premium bedding and hairdryers are among the other amenities available to guests.
Royal Lancaster London offers 411 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. 55-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre.
Guests aged under 18 years old are not allowed in the fitness facility.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
  • The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: GBP 45.00 per day
Electric car charging station
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

English breakfast available for a fee daily 7 AM–11 AM: GBP 29.00 per person
2 restaurants
1 bar
24-hour room service

Things to do

24-hour fitness centre

Family friendly

Dry-cleaning service
Laundry facilities
Snack bar/deli

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter

Languages spoken

Arabic
English
French
German
Italian
Japanese
Polish
Portuguese
Romanian
Spanish
Thai

Business services

Business centre
Meeting rooms
Conference centre

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair-accessible path of travel

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Hypo-allergenic bedding
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Shower

Entertainment

55-inch LCD TV
pay films
satellite channels

Food and drink

Minibar

More

Connecting rooms available
Desk
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.

Payment types

Diners Club
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 29.00 per person (approximately)
  • Airport shuttle fee: GBP 80.00 per person (one-way)
  • Self-parking fee: GBP 45.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will charge the guest's credit card for the first night's stay 24 hours before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Lancaster London Hotel
  • Lancaster Hotel
  • Lancaster London
  • Lancaster London England
  • Royal Lancaster London
  • Lancaster London Hotel London
  • Royal Lancaster London Hotel
  • Royal Lancaster Hotel
  • Royal Lancaster
4.3

Very Good

5 - Excellent
1,099
4 - Good
945
3 - Okay
210
2 - Mediocre
69
1 - Poor
25
4.5
Cleanliness
4.5
Service and Staff
4.6
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb. 2020

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

Great position. Close to Paddington and Hyde Park and on the central line. The rooms are excellent with everything you need and, most importantly, the Lancaster has some of the best views in London.

Stayed 1 night in Jan. 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Jan. 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Dec. 2019

      4/5 Good

      • Liked: Cleanliness, amenities, property conditions & facilities

      The hotel is in a great location. The staff in general were polite with the exception of a lady in accommodation services who was quite rude when I asked for an in room breakfast door menu. On a couple of occasions my room was made up very late in the day in spite of the door card being hung from 8.30am

      Stayed 9 nights in Dec. 2019

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