- Liked: Cleanliness, staff & service, property conditions & facilities
The building is older as is expected in London but was very clean and well maintained. It is very close to everything on Oxford Street which is why I chose it. Easy access to multiple tube stations, as well. The staff was amazing! They were extremely welcoming and helpful. They honored our request to check in early after a long overnight flight even though check in isn't technically till the afternoon. They also provided coupons to various local restaurants. The restaurants were great, too. Lastly, the cleaning crew was fantastic too. Whether we left super early for day or left at noon, our room was always cleaned and bed made upon our return back to our hotel. I appreciated that after a long day of sight seeing.