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Breakfast, lunch, dinner served; British cuisine

Strand Palace Hotel

London City Centre
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
9.0 out of 10, Wonderful, 4,909 reviews
The price is NZ$345
includes taxes & fees
8 Feb - 9 Feb
Strand Palace Hotel
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Frequently asked questions

Is Mercure London Heathrow Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure London Heathrow Hotel?

Self-parking is available for GBP 16 per day. Limited spots are available.

What time is check-in at Mercure London Heathrow Hotel?

Check-in start time: 3:00 PM; check-in end time: noon. Early check-in is available for a fee of GBP 10.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure London Heathrow Hotel?

Checkout is at noon. Late checkout is available for GBP 10.00 (subject to availability).

Where is Mercure London Heathrow Hotel located?

Located in Pinkwell, this hotel is 1.1 mi (1.8 km) from Stockley Park and 1.3 mi (2.1 km) from Airport Bowl. Windsor Castle and Brunel University are also within 9 miles (15 km). Hayes & Harlington Station is 18 minutes by foot.

Reviews

Reviews

6.6

7.0

Cleanliness

6.6

Amenities

7.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 268 out of 1000 reviews
Rating 8 - Good. 237 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 146 out of 1000 reviews
Rating 2 - Terrible. 188 out of 1000 reviews

Reviews

10/10 Excellent

Tajana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a attentive relaxing stay here, staff are very professional and rooms are huge clean and comfortable :)
Stayed 1 night in May 2024

8/10 Good

Carys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all round venue
Stayed 1 night in Oct 2024

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay has plenty of facilities gym restaurant and bar inside the hotel will stay again for sure 👍
Stayed 1 night in Apr 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and price
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great staff
Stayed 1 night in Aug 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Heathrow. Really clean, well maintained rooms and lovely, helpful staff.
Stayed 1 night in Apr 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient. Friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk personnel. Clean facilities and very convenient dining experience.
Stayed 9 nights in Apr 2024

8/10 Good

Jameela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable and good service
Stayed 1 night in Jul 2024

10/10 Excellent

Salar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful
Stayed 1 night in May 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and courteous staff.
Stayed 9 nights in Jan 2024

10/10 Excellent

Shengkai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the reception was warm and helpful to provide an early check in.
Stayed 1 night in Feb 2024

8/10 Good

Lauren

Liked: Staff & service, amenities, property conditions & facilities
The hotel was tidy
Stayed 1 night in Apr 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable hotel. Just a shame that it's no longer on the Heathrow hoppa shuttle run.
Stayed 1 night in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Easy to find - Spent a bit of time trying to find somewhere to park but enough space - Friendly staff at check in - Small but very clean room - bed ok - good number of pillows - iron and ironing board in room - really good pressure shower - great towels - didnt get to try breakfast - v near Heathrow
Stayed 1 night in Sep 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful
Stayed 1 night in Feb 2024

8/10 Good

Hussein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

Salar

Liked: Cleanliness, staff & service
Staff are friendly
Stayed 2 nights in Apr 2024

10/10 Excellent

blessing

It's a decent hotel, but it could use some cosmetic repairs and a thorough cleaning of carpets and cobwebs. The overall stay was acceptable, and the staff were professional.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and tidy
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine, adequate for a 1 night stay

Room was tiny, but had tea making facilities, TV and its own en suite bathroom. Has it's own car park and parking was included which was a huge bonus.
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was friendly. The smell was horrible.. all The rooms and whole hotel was smelling so bad so we couldnt sleep without opening Windows. The food was good from The Resturant
Stayed 1 night in Oct 2024

10/10 Excellent

olayemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

2 nights stay. Had a great experience. Comfortable and clean. Staff helpful. Close to food, transportation and airport.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mr Rashad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaneness & nice breakfast excellent customer service polite staff. Thank you
Stayed 1 night in May 2024

8/10 Good

Nicolina

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to where I needed to be. Room was clean. Breakfast was good.
Stayed 1 night in May 2024