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ibis London Excel Docklands

3.0 star property
Hotel with a restaurant, near O2 Arena

Choose dates to view prices

The eco-certified ibis London Excel Docklands is near ExCeL Exhibition Centre. Guests can enjoy global cuisine at FOGGS restaurant or relax with drinks at the bar. The property is praised for its helpful staff, strategic location, and reliable in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking available
  • Pet-friendly
The current price is NZ$179
includes taxes & fees
7 Nov - 8 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom)

8.6 out of 10
Excellent
(80 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, 2 Single Beds, Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(22 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB

What's nearby

  • ExCeL Exhibition Centre - 3 min walk - 0.3 km
  • O2 Arena - 3 min drive - 2.0 km
  • Tower of London - 16 min drive - 9.2 km
  • Tower Bridge - 17 min drive - 9.2 km
  • London Bridge - 21 min drive - 10.8 km

Getting around

  • West Ham Station - 4 min drive
  • Royal Victoria DLR Station - 5 min walk
  • London (LCY-London City) - 11 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Sandwich & Co. - ‬4 min walk
  • ‪Water Front Quayside Cafe & Bar - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Nakhon Thai Restaurant - ‬7 min walk

About this property

ibis London Excel Docklands

Hotel near O2 Arena
Located close to Tower Bridge and Tower of London, ibis London Excel Docklands provides dry cleaning/laundry services, a bar and a business centre. The on-site international cuisine restaurant, FOGGS, serves dinner. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and a 24-hour front desk
  • A lift, multilingual staff and a front desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 278 rooms feature comforts such as laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 22-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 10.45 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • FOGGS

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 10.45 for adults and from GBP 5.00 for children
  • Self-parking fee: GBP 25 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel ibis
ibis Excel
ibis Excel Hotel
ibis Excel Hotel London Docklands
ibis Excel London Docklands
ibis London Docklands
ibis London Docklands Excel
ibis London Excel Docklands
London Docklands ibis
London Docklands ibis Excel
Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
ibis Excel Docklands
ibis London Excel Docklands Hotel
ibis London Excel Docklands London
ibis London Excel Docklands Hotel London

Frequently asked questions

Is ibis London Excel Docklands pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at ibis London Excel Docklands?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at ibis London Excel Docklands on 7 Nov 2025 start from NZ$179.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis London Excel Docklands?

Self-parking is available for GBP 25 per day.

What time is check-in at ibis London Excel Docklands?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM.

What time is check-out at ibis London Excel Docklands?

Checkout is at noon.

Where is ibis London Excel Docklands located?

Located in Docklands, this hotel is 2 mi (3.1 km) from O2 Arena, and within 6 mi (10 km) of Tower of London and Tower Bridge. London Bridge and The British Museum are also within 9 mi (15 km). Royal Victoria DLR Station is 5 minutes by foot and Custom House Station is 7 minutes.

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Reviews

ibis London Excel Docklands Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Location

8.8

Staff & service

8.2

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 482 out of 1006 reviews
Rating 8 - Good. 330 out of 1006 reviews
Rating 6 - Okay. 134 out of 1006 reviews
Rating 4 - Poor. 39 out of 1006 reviews
Rating 2 - Terrible. 21 out of 1006 reviews

Reviews

10/10 Excellent

coryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the trips we had planned - smooth check in and staff very helpful and friendly
Stayed 1 night in Aug 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and lovely location
Stayed 2 nights in Aug 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 1 night in Sep 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for excel visit. View over water- staff excellent at checkin
Stayed 1 night in Aug 2025

8/10 Good

Charlette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area, lovely staff and the room was fit for purpose. Cute shower and bathroom and even though the lighting was a bit strange for my friend, it did wonders for my complexion!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vue was amazing staff very helpful and easy to travel about. Only one thing i had slight difficulty was the step to get into bathroom as i need a stick to get about
Stayed 3 nights in Aug 2025

6/10 Okay

RENATA

Liked: Staff & service, property conditions & facilities
The towels was not whased well. A lot stain.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Excellent location and amazing view of the docks
Stayed 1 night in Apr 2025

10/10 Excellent

Byron

Liked: Cleanliness, amenities, property conditions & facilities
The staff are excellent
Stayed 2 nights in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ibis Excel Docklands

Staff are very welcoming and look after you well. Rooms are very good, and well presented and clean. Great location, very easy access to O2 arena. Enough shops and food outlets close by. Definitely worth it, and I wouldn't hesitate to book again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great hotel, great value for the price and had a beautiful view of the dock. There were robes in the room and nice bottled water, have to mention how super clean it was- this hotel really did all the little things right to make it a lovely stay. I wasn’t expecting the level of greatness we got as it was a budget hotel but ticked all the boxes!!
View
Stayed 1 night in Jun 2025

8/10 Good

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities
Staff great. Why no cupboards?
Stayed 3 nights in Aug 2025

10/10 Excellent

Daphne

Liked: Cleanliness, amenities, property conditions & facilities
The staff member is the restaurant was a credit to your hotel. His personality and friendliness was outstanding.
Stayed 1 night in Jun 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, very clean, very helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money for an overnight stay
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and cheap business hotel.
Stayed 4 nights in Dec 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if your going to the Excel
Stayed 1 night in Dec 2024

8/10 Good

Julie

Hotel was lovely but there was not always someone at the bar to get a drink you were left waiting for someone to come.
Stayed 1 night in Jul 2025

6/10 Okay

joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall stay was good however the girl at check in was not friendly or helpful and said my brea
Stayed 3 nights in Jul 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a London visit

Hotel was well located with friendly staff and we had a room with a river view
Stayed 3 nights in Oct 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for ExCel

Super convenient to ExCel and the cable car. Clean rooms, great breakfast and plenty places to walk/run.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Couldn't be more convenient for public transport & Excel.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Ok

This is quite a basic hotel, staff where friendly and helpful. If you know Point A hotels, this is very simlar but with breakfast for double the price.
Stayed 3 nights in Mar 2025

10/10 Excellent

Neni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly , helpful and thoughtful,room nice and clean and location In historical dockland, is strategic location. We will be back again somehow.
Stayed 1 night in Jan 2025

8/10 Good

Abi

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect stop for the O2

Stayed for a concert at the O2 and it was the perfect location. Cable car is 5 mins walk to go over the river or tube over the other side of the Excel, minimum 10mins walk. Hotel was very clean and friendly staff on arrival. Was busy as loads staying for the concert however was a good atmosphere. Small bar and limited food menu but good nonetheless. Minimal noise overnight or the morning. Would recommend asking for a river view when checking in if possible for a nice scenery.
View from reception
View from reception
Stayed 1 night in May 2025