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Hilton London Olympia

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Room Amenity
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Hilton London Olympia

Hilton London Olympia

4 out of 5

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
380 Kensington High Street, London, England, W14 8NL

Explore the area

  • Popular LocationEventim Apollo20 min walk
  • Popular LocationKensington Palace7 min drive
  • Popular LocationWestfield London Shopping Centre7 min drive
  • AirportLondon (LHR-Heathrow)28 min drive

Choose dates to view prices

About this area

London

Hilton London Olympia is located in London City Centre, a neighbourhood in London, and is in the historical district and near the airport. Buckingham Palace and Tower of London are cultural highlights, and some of the area's notable landmarks include Piccadilly Circus and Trafalgar Square. Travelling with kids? Make time for London Eye, or enjoy an event or a match at O2 Arena. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Eventim Apollo - 20 min walk
  • Natural History Museum - 7 min drive
  • Kensington Palace - 7 min drive
  • Westfield London Shopping Centre - 7 min drive
  • Royal Albert Hall - 8 min drive

Getting around

  • Kensington (Olympia) Station - 5 min walk
  • West Kensington Underground Station - 11 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • Society Restaurant — 1 min walk
  • L'Elysee - 5 min walk
  • Cacciari's - 5 min walk
  • Cafe Tarte - 6 min walk
  • Il Portico - 6 min walk

About this property

Hilton London Olympia

Family-friendly London hotel in London City Centre, walk to Kensington High Street
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a conference centre and self parking. All 405 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Fridges and minibars are standard, as are flat-screen TVs with digital channels.
Hilton London Olympia offers 405 forms of air-conditioned accommodation with minibars and a safe. 32-inch Flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 37 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 12.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Danish
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Hungarian
  • Italian
  • Latvian
  • Lithuanian
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovak
  • Slovenian
  • Spanish
  • Swedish
  • Turkish

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms 12

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Films for purchase
  • Premium channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 November to 2 December:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 35 per pet
Up to 75 lbs/34 kg
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 12.50 per person (approximately)
  • Self-parking fee: GBP 37 per day
  • Pet fee: GBP 35 per pet
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton London Olympia
Hilton Olympia
Hilton Olympia Hotel
Hilton Olympia Hotel London
Hilton Olympia London
London Hilton Olympia
London Olympia Hilton
Olympia Hilton
Olympia Hilton London
Olympia London Hilton
Hilton London Olympia England
Hilton London Olympia Hotel London
London Hilton Olympia Hotel
Hilton London Olympia Hotel
Hilton London Olympia Hotel
Hilton London Olympia London
Hilton London Olympia Hotel London

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 210 out of 983 reviews
5 - Excellent 21%
Rating 4 - Good. 388 out of 983 reviews
4 - Good 39%
Rating 3 - Okay. 240 out of 983 reviews
3 - Okay 24%
Rating 2 - Poor. 99 out of 983 reviews
2 - Poor 10%
Rating 1 - Terrible. 46 out of 983 reviews
1 - Terrible 5%

3.8/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.3/5

Property conditions & facilities

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service
Lovely big family room, but we were on corner and noisy road traffic. staff very helpful and friendly
Stayed 2 nights in Aug 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disappointing considering you expect a certain experience when staying at a Hilton. Room was basic and not what we expected. Carpet was very worn and old looking. Bathroom ceiling were very low and made it awkward to shower. To worsen our experience, we were double charged for our stay, putting a damper on our holiday until the money was refunded. To top it off on our last day the toilet began to overflow and water came streaming out of the overflow pipe, flooding our bathroom. Overall, service was okay, but probably won't be staying here again.
Stayed 4 nights in Aug 2021

1/5 Terrible

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Stayed here for 2 nights and had to stay in 3 different rooms. 1st room was filthy and rubbish on floor in corner of the room and thick layers of dust and reminisce of what looked like some kind of powdered drug. 2nd room at 10.30pm we was terrible generator style noise in the room which woke my two kids up. We had planned lots of activities with the kids on day 2 but were not able to do most of them, due to the kids having little sleep, and not in the right mood. 3rd room, yeah they upgraded me to a suite, with wine and snacks waiting for us. We still had issues with carpet being bunched up and caused all of to trip numours times. The staff did what they could be the hotel clearly needs investing in, to have to be in 3 different rooms on a 2 night stay is outrageous in my opinion.
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place in Kensington
Great location, very easy access to the City, very helpful staff, highly recommended.
Stayed 2 nights in Jul 2021

3/5 Okay

Stayed 2 nights in Jul 2021