Acacia Hotel

Property class: 2

Choose dates to view prices

Close to Natural History Museum and Victoria and Albert Museum, Acacia Hotel provides free continental breakfast, an airport shuttle and more. Guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • Kitchen
The current price is NZ$230
includes taxes & fees
27 Sept - 28 Sept

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

A hotel room with a large bed, bedside lamps, a desk with a chair, a mirror, and artwork on the walls.

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Twin Room

A hotel room with a large bed, a desk, a chair, and a ceiling light.

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Quadruple Room

A hotel room with two beds, a small table, and a TV.

Standard Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Triple Room

A hotel room with two beds, a desk with chairs, a TV, and a decorative ceiling.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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About the area

Located in London City Centre, a neighbourhood in London, Acacia Hotel is near a metro station. Natural History Museum and Victoria and Albert Museum are cultural highlights, and some of the area's notable landmarks include Marble Arch and Buckingham Palace. Check out an event or a game at Royal Albert Hall, and consider making time for London Eye, a top attraction not to be missed. Visit our London travel guide
View more Hostels in London
Map
14 Queensberry Place, South Kensington, London, England, SW7 2EA

What's nearby

  • A historic building with two prominent towers and intricate architectural details.
    Cromwell Road
    1 min walk - 0.1 km
  • A grand cathedral interior with a high arched ceiling, intricate stonework, and a central staircase.
    Natural History Museum
    3 min walk - 0.3 km
  • A historic building with red brick architecture, a statue, and a clear blue sky.
    Imperial College London
    5 min walk - 0.4 km
  • A large red brick building with arched windows and a reflective pool.
    Victoria and Albert Museum
    7 min walk - 0.7 km
  • A busy street with a prominent High Street Kensington Station sign, a glass-fronted store, and a sushi restaurant.
    Kensington High Street
    9 min walk - 0.8 km

Getting around

  • West Brompton Station
    3 min drive
  • South Kensington Underground Station
    4 min walk
  • London (LCY-London City)
    65 min drive

Restaurants

  • GAIL's Bakery
    4 min walk
  • Urban Baristas
    2 min walk
  • Zetland Arms
    2 min walk
  • K Bar
    4 min walk
  • Philippe Conticini
    4 min walk

About this property

Acacia Hotel

  • Hostel near Kensington High Street
  • Close to Natural History Museum and Victoria and Albert Museum, Acacia Hotel provides free continental breakfast, an airport shuttle and more. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • A round-trip airport shuttle (surcharge), luggage storage and smoke-free property
    • A reception hall and tour/ticket information
  • Room features
  • All guest rooms at Acacia Hotel offer comforts, such as laptop-friendly workspaces, as well as
  • More conveniences in all rooms include:
    • Communal kitchens with fridges
    • Wardrobes/cupboards, daily housekeeping and desks

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The price is NZ$178
includes taxes & fees
27 Sept - 28 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator
  • Shared kitchen access

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Frequently asked questions

Is Acacia Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Acacia Hotel?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Acacia Hotel on 27 Sept 2026 start from NZ$230, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Acacia Hotel?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Acacia Hotel?

Checkout is at 10 AM.

Does Acacia Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Acacia Hotel located?

Located in London City Centre, this hostel is steps away from Cromwell Road and Natural History Museum. Hyde Park and Victoria and Albert Museum are also within 15 minutes. South Kensington Underground Station is only a 4-minute walk and Gloucester Road Underground Station is 6 minutes.

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Reviews

Acacia Hotel Reviews

7.4

Good

8.0

Cleanliness

6.8

Amenities

8.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 10 out of 44 reviews
Rating 8 - Good. 13 out of 44 reviews
Rating 6 - Okay. 17 out of 44 reviews
Rating 4 - Poor. 3 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay! Close to public transport!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To find affordable accommodation in London that is actually decent and well-kept was brilliant. Room was lovely and comfortable, bathroom was gleaming, loved the rainfall shower, continental breakfast was enjoyable and it wasn’t noisy or too hot in a heatwave! Very happy and we will be returning when we next have a London trip.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Nice clean room, good breakfast, excellent location
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

It's in a great location. But this is a budget hotel. We had a basement room that had a very nice bathroom, the rest was just adequate. No air conditioning on a day that saw morning temps of 20° and a high of 29° made for an uncomfortable environment. But this is common in many hotels in big cities. 2 fans were provided but these offer little comfort. Breakfast is as basic as they get. Nothing wrong with that. It was adequate.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for London hotel in a convenient area for Kensington attractions. Decent continental breakfast. would definitely stay again.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was spaceous, bathroom clean. When we asked for more teas, milks etc for bedroom we got it. It was located close to our purpose for staying there, hospital appointment stay over. Central to other amenities for places to eat out and places to visit, such as V&A museum.
Stayed 3 nights in Jan 2026
Verified review

4/10 Poor

Old hotel. Not in a good way. Smelled like mothballs. Lack of elevators meant lugging suitcases up and down stairs. Staff was nice enough.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The room was very hot when we arrived and the sash window wouldn't stay open as it was broken. We had to stuff our towels in the gap for air all night. Staff were friendly, breakfast was nice and entry and exit to the hotel was safe.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really friendly and helpful. The room was well cleaned, although it could do with a little TLC. The bedding was fresh and spotless, one of the mattresses was rather lumpy. It was quiet. The hotel is within minutes walking from the museums, the Royal Albert Hall, cafes, restaurants and the tube station.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, lovely staff, great breakfasts, excellent location!
Stayed 14 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Good and many breakfast.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Hotel could do with some modernising. Room was average but didn’t have AC. Breakfast wasn’t inspiring either. Staff were ok.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Great location, and hotel clean but well worn. Avoid the basement bedrooms!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
It's cheap and cheerful. Very cheap for this part of London. A couple of minutes walk from the tube station and 10 mins or so walk to Royal Albert Hall. It's a bit shabby in communal areas and room was tired, but standard double room was reasonable size and bed was comfy, bathroom was pretty new and wouldn't have been out of place in a more upmarket hotel. All spotlessly clean as well. All staff friendly and helpful and a basic but perfectly good continental breakfast was a bonus.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Our room was in the basement, so very small ceiling windows that had coverings that did not block light, so keep that in mind. You can hear the low rumble of the underground train. The room was large with lots of room for the 4 of us. The bathroom was recently redone and was nice. The breakfast was bread, cereal, yogurt, granola, juice. No toaster. Location to underground is great, good food options nearby.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Those are all good.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness
Bed bugs…
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
So glad I
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

This Hotel came up in a search for 3/4 star hotels, that it is not. Upon googling the hotel, it is listed as a refurbished hostel at 2stars! It is very dated and not what can be called refurbished, with cracked plaster, exposed pipes, I had to hang a towel over the bathroom fan to cover the window, no heating in the bathroom, clump of hair stuck to my foot on arrival, breakfast basic compared to any other hotel and no reception area apart from in the breakfast room, which is shut from 10pm and windows covered, where I think staff sleep, as a sheet was hanging out of the side of a sofa bed chair next to thendesk(which is all in the breakfast room….where poorly hung dated floral curtains were not even opened for breakfast. This was meant to be a treat away aside hospital checks and I found it depressing and as a single traveller, not overly comfortable! The inner door in my room could not be used as a second security as the Yale lock was hanging off. As well as the shower room, which was clean, there was a basin in the bedroom, which didn’t drain and the pedestal was taped over the broken away side. Grubby old night storage heaters still in situ, although there were working gas radiators.. hardly slept both nights due to the creaking floorboards and doors shutting loudly in early hours, prettymuch a restless uncomfortable stay sadly. I mostly blame Expedia for misrepresentation of a low budget hotel. Staff were pleasant. Totally overpriced. Location great.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
EN VERDAD no se si llamar hotel,o no se. lo que puedo contar es que pasamos un calor terrible nuestra habitación era en un piso para abajo sin ascensor y cargando 4 maletas con mochilas ect...el desayuno esta aceptable pero a las 9:30 am ya cierran estas de vacaciones allí no ofrecen almuerzo pues...extiende? un poco más la hora de cerrar el desayuno. Yo no regresaría de verdad pasamos un calor abrumador el baño parecía un saunas te levantas enpegostado al igual te acuestas así también muy mala nuestra experiencia por esa parte. existen locales sercas para comer el área es buena y el acceso al trasporte público es bueno
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente relación precio-calidad-ubicación. Ideal para alojarse cuando quieras conocer esta zona de la ciudad (Hyde Park, Natural History Museum, Kensington Palace, Notting Hill). Ir de ahí a lugares como Picadilly, Trafalgar Square, y demás atracciones, toma alrededor de 25 minutos. Buena opción sin duda.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Trevligt hotell med bra läge, nyrenoverat duschrum, fräscht rum, men med hårda kuddar. Bodde två trappor upp men stördes inte av trafiken. Ingen AC, det var en av Londons varmare nätter och fläkten som fanns i rummet bullrade väldigt mycket så den kunde inte vara på. Frukosten var inget att skriva hem om, undvik den och välj någon trevlig frukostrestaurang istället
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Ondank een prima locatie is het hotel zeer gedateerd. Krakende vloeren, gehorig badkamer heeft zijn beste tijd gehad want wc trok niet goed door en spiegel heeft geen stopcontact en geen verlichting. Het ontbijt is op de koffie en de sapjes na zeer minimaal. Vooral de croissants waren niet te eten. we hebben er 3 nachten geslapen maar zijn 2 keer ergens anders wezen ontbijten. Er was totaal geen uitzicht vanuit het hotel. Bedden waren wel ok en schoon. 600 euro voor 3 nachten is wat mij betreft te veel voor wat we hebben gekregen.
Het uitzicht van de kamer
Ramen badkamer waren niet helemaal dicht
Onderhoud vereist
even nakijken
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Vi fik en kælder værelse. Det var ok, men så heller ikke mere
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness
La ubicación y el desayuno
Stayed 3 nights in Jan 2026