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"Right in the city center, so it was the perfect location for a short stay. The breakfast was pretty basic. As for our room, the bed was comfy but the pillows were foldable so heads up on that for those who cant sleep on flat pillows. When getting our rooms cleaned we noticed the cleaners never really vacumed the floors and didnt top up on the toiletries when we ran out of some that we had to call the receptionist who kindly came over to hand these over to us. Overall the staff were warm and friendly and very helpful with all queries that we had. I would highly recommended this hotel if your someome who's visiting Köln for the first time."

"Nice room, clean and comfortable. Helpful staff. Huge breakfast buffet with many choices of hot and cold food. Convenient location: very close to the train station and the cathedral, but also very quiet. "

"Clean and very helpful staff. "

"A nice hotel with large rooms, modern and very clean. Parking was easy enough (multi story car park right after the hotel) and you can enter the hotel directly from the car park too. Staff were friendly and spoke good English. 2 changes would make this 5 stars: 1. Beds were not that comfy (the ones in Dover were better) 2. Breakfast was very basic (bacon, powdered scrambled egg, sausages, beans). Needed hash browns/rostis plus no pancakes or waffles which we had at other hotels. Overall a pleasant experience."

"Gorgeous room. Great view. Comfortable bed. Great location. Really enjoyed our stay despite a couple of downsides: We needed a bed for a teenager, despite impressions from our booking that it might be a proper bed, it was a cot that was rolled in. incredibly long time to get hot water in bathroom, very wasteful. With all the restaurants in the hotel, it would be nice if there were a place just to get coffee in the AM. "

"The room was clean, comfortable, and imaginatively arranged. And locaiton near the train station and the river was great. And the European-style buffet breakfast was fantastic."

"Breakfast was good with a lot of options."

"Internet was good. Breakfast was decent with a great variety. Definitely book for the 5th floor for a cathedral view - mainly blocked on 3rd floor."

"The staff was very welcoming and accommodating. My daughter’s ankle was severely bruised when we arrived. She was immediately given a place to sit with a towel and bag of ice. The staff attended to her every need. We arrived before check in. No problem. The housekeeping staff was asked to prepare our suite as soon as possible. It took about 20 minutes and we were escorted to a beautiful suite where she continued take care of her ankle. It was first class service in so many ways. We were spoiled with every expectation being met. The hotel is centrally located to the Alt Stadt (Old Town). The twin dome Cathedral, the main railway center, restaurants, brand name boutique shops, lined the quaint streets. My favorite authentic German restaurant and pub is Früh also located within a short walking distance. "