Luxury Hotels & Resorts in Leona Vicario from NZ$104

"We had an overall good stay at this resort. At first, we were placed on the third floor and the room felt so far from everything, it felt like a maze trying to find my way around so I asked for a closer room and was moved as soon as one was available, thanks to Manuel! The new room was close to the pools and lobby. It was great. We visited the gym too and it was great. Updated equipment with infused water and energizing snacks. The food at the restaurants was pretty good. The pools were always packed and they will ask you to rent their cabanas for a fee. With the cabanas, they bring you food and drinks all day. We found it to be worth it! The staff were all SO friendly and pleasant. You can tell they really enjoy working there. I didn’t run into even one unpleasant staff member. The only downside to this resort is that if you’re here for the beach like me , just know that it’s extremely rocky to the point it’s almost impossible to get in. It really hurts your feet. There is an area a little further away that’s more public and easier to get in, but it stinks and isn’t as clean. If you don’t care for the beach and would rather swim in the pools, this place is perfect for you. I also wanted to say thank you for the slice of cake for my birthday that was left in our room. It made my day. "

"High pressure sells pitch while checking in. Then non stop phone calls and had to unplug phone. Same on checkout, but some 299 deal which was an initial price. Our privacy light was turned on without us knowing and never received service or towels after first day. Had to get bottled water from gym. Flight experience was bad too. Was double charge 460.00 for luggage with 5 hours of calls and messages and still not refunded."

"Really excellent service- great place and friendly staff"

"We had an amazing stay at this resort and truly enjoyed every moment. The food was excellent, the restaurants were great, and everything was kept spotless. The staff was outstanding—always attentive, friendly, and ready to take care of any request. The pool area was beautiful, and we especially loved the lazy river. Overall, it’s a very luxurious and relaxing place, and we would be more than happy to return again."

"Excellent staff service, clean room."

"Disappointed with Grand Princess Riviera/Sunset. Our flight was canceled, causing us to arrive a day late. We got to the resort around 1 AM, had to carry our own luggage up two flights of stairs, and were told an extra night would cost 3 times as much. Staff acted like rooms weren’t available, even though the resort was empty and under construction. We were denied both a refund and the ability to shift our dates. Guests shouldn’t have to cover costs caused by circumstances beyond their control. Hoping for a fair resolution. "