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"What laundry service? Parkimg was easy. Staff was overwhelmed with problems from guests. Most of these problems were preventable of they had fully prepared the rooms before the guests stayed in them. Amoung the problems were one lady didnt have a shower curtain. We didnt have a remote and went multiple times and they kepta promising to come help us. One guest had 6 people and two sets of towels for a room with more than one bed. Our room had fpur people to share a single bottle of shampoo, no conditioner. Feet were brown from walking on the floor. Ac unit made a smell and figured out it ls the rooms that reek. Black mold spots on walls of bathroom....it didnt have a working fan for the humid small room. No cold water. Front desk employee on night shift was outside smoking weed with guests and then the tall gentleman came inside high to help. Pillows were flat and vary few.. if they are going to have flat pillows....do four like most hotels. If they properly set the rooms, they would not have as many people comming up to them. One woman was waiting two and a half hours for her room..4pm with her reservation. No breakfast...just coffee...conflicting signs for free pet but then one said they are now charging.. Writting on the lamps in the room. These are fixable things but staff needs to step up thier game and hire more facilities employees to clean and take care of the details thst ultimately add up. Employees getting high instead of manning the desk at night. "

"The hotel is close to everything and a great price. We were there in April 2026 and the facility is in the midst of being updated. "

"No issues"

"Our faucet in shower was broken. Wish when made reservations told us pool and hit tub and barbwere closed it was my birthday and our anniversary so that was very disappointing. "

"Everything was wonderful great breakfast."

"Rooms were clean and big. The food was amazing. I will recommend this hotel to famiy ans friends."

"Pool by the village has a spectacular view of the May River. "

"Breakfast was adequate typical Hampton Inn fare. Staff was neither good nor bad in the dining area. Parking was good. The reason this day did not write higher is because of excessive pot smoking in neighboring rooms. Stunk to high heaven no pun intended. "

"Run the other way! They can’t solve simple problems and they act like it isn’t their job or responsibility to take care of the issues at their own hotel! I don’t think I’ve ever experienced such a lack of caring. What has happened to customer service? It definitely doesn’t exist at this location. The rooms were just ok. If you want to use any kitchen items you have to request them from the front desk and hope that they have some left. A grab and go breakfast to them means crappy nutrigrain bars and one of the days they didn’t even offer coffee! Absolutely horrible! I will NEVER stay at this hotel again! Spark by Hilton is so much better! Go there! This place rots! "