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"The air conditioning blew a fuse and stopped working. The bunk beds needed more padding to be usable. The chemical scent on the linens made my face break out. My face always breaks out from exposure to chemicals. No sand beach and swimming was not possible, so disappointed. Good parts were the sound of the waves. Messaged communications were adequate. The place looked clean. It was a fun experience to stay in the RV. Television, refrigerator were good. Option of the deck shower/toilet was good. Despite the need for iron gate, the place seemed safe. Friendly."

"Super clean room and areas, very kind staff"

"El hotel es muy bonito, el staff excelente, super atentos y amables. Primera vez que nos quedamos en un hotel en el mismo pueblo, fue un poco extraño, pero céntrico. Lo único que aunque estuvimos dos noches, esperábamos toallas limpias el segundo día. La habitación bien limpia y bonita. El restaurante Casa Abu, aunque el menú de lunch/dinner es limitado, cocinan espectacular, un sazón que nos enamoró. El budín, comeríamos 100 de ellos. Un desayuno que jamás hemos probado uno tan delicioso, es todo el sazón. Definitivamente regresaríamos. "

"The food was delicious, the staff very friendly and polite, the pool was clean. My son liked to see the fish swimming around the bridge. The room was clean with trashbags for the trash cans."

"Rooms need to be more welcoming, no phone to communicate with front desk, bathroom curtains are dirty and there’s no hot water. When it rains the lobby and sitting area gets all wet. This hotel looks nothing like the photos. The only thing good is that it’s in a good area."

"Service and room are not good . But view of the hotel is very beautiful."

"No hot water at 10:00 pm. No pillows in bed, only cushions. No info on how to change TV channels. No info on how to set comfortable temperature in AC. "

"This hotel and location works best for me and my family. Very comfortable. Very convenient to all locations needed and wanted to visit. Shower amazing pressure and hot water!! "

"Always a great hotel to stay; close to every great place in Aguadilla."