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"It was our third time at the hotel and we love it. The new year's eve party is somewhat expensive this year, but all in all we again had a great experience with welcoming staff"

"Clean little bungalow, dated as shown in the photos but does the job perfectly. Comfortable beds, very good aircon & WiFi and a perfect location."

"Large rooms, quiet, good facilities and central location. Excellent breakfast and friendly staff. Would like to see the no under 18s in the adult pool rule more strictly enforced. Easy access to the beach and local restaurants. "

"Do not stay here. Issues experienced during our stay • Breakfast was not included, despite us believing we had paid for accommodation with breakfast included. This was disappointing and unclear at booking and check in. • Water frequently did not run at all in the rooms. • When water was available, there was little to no water pressure, making showering and basic hygiene difficult. • Toilets often would not flush. • When toilets did flush, they regularly blocked, creating unhygienic and distressing conditions. • Room key cards consistently failed to work throughout the entire stay, repeatedly locking us out of our rooms. • Staff would reset one key card, only for the other cards assigned to the same room to stop working, meaning the issue was never properly resolved. • There was a strong and persistent smell of sewage in and around the rooms. • Bedside lamps in each room would not turn off at all, impacting sleep and comfort. • At checkout, the hotel attempted to charge us for minibar items that were never used, totalling approximately 1500 baht across four rooms. • Management verbally agreed to refund one night for all four rooms and instructed us to process this through Hotels.com, however the hotel has since ignored all refund requests and follow ups from Hotels.com. • After checkout, communication and accountability completely stopped, continuing the poor service well beyond our stay."

"Super peaceful location on a great beach. The staff is lovely. The room was well taken care of. Great breakfast choices. "

"This is a great family hotel. Rooms are clean and comfortable. The location with the beach behind is ideal. Staff are friendly and helpful. Really enjoyed the time spent here."

"Amazing room and balcony. Very quiet. Staff were fabulous and the whole resort was stunning. So peaceful with stunning wildlife. "

"Our honeymoon at Robinsons Khao Lak was truly spectacular! Everything exceeded our expectations, from the resort facilities and the food to the exceptional friendliness of the staff. Thank you for making our trip so special and memorable. Although we came as a couple this time, we are already planning to return with our entire family in the future. We are sure our family would have an equally wonderful time here! The only small issue we encountered was that it was quite difficult to get a Bolt taxi around the resort area, which made transportation challenging at times. If this minor inconvenience could be addressed, this resort would be absolutely perfect."

"Staff were wonderful, the rooms were clean, pool was spotless and the food was great!"