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"Our stay at Spectrum Resort had some strong positives, but also a few issues that impacted the overall experience. On the plus side, the unit was well set up when we arrived. The kitchen was very organized and ready to use, and the beds and bathrooms were clean. It felt like a good space for a family stay. However, there were several maintenance and housekeeping concerns. We ran out of toilet paper during our stay and requested more from the front desk, but it was never delivered. Two of the toilets were installed crooked with messy caulking, and one of them had a chain that broke multiple times. We also experienced a safety concern where the bathtub was producing hot water even on the coldest setting, which is something to be aware of, especially with young children. Cleanliness could also be improved—we found orange peels under the table and sofa, which suggests the unit wasn’t thoroughly cleaned before our arrival. Overall, while the property has good potential and some solid features, the maintenance and service issues need to be addressed to match expectations."

"They are clean but still has bugs. They need to update their furniture decor. Appliances were good. "

"Tater tots were not good. Seating booths were covered in stains. Rooms were very clean. Front desk employees were plesant. "

"Terrible WiFi "

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"Pool wasn’t very clean and the bar was dirty and smelled bad. Room was clean but there was a bug in one of the beds. Other guests were smoking marijuana in the parking lot outside our room and staff were also smoking around the property and we were told it was a smoke free property. Front desk staff were great and really helped us out when we told them we were leaving early due to listed issues. "

"Staff was inattentive to our requests. Our refrigerator was not functioning. The ice maker was not working. We called the main office to ask for ice and for someone to repair it. We were told someone would be there that day to fix it but in the mean time they would bring us ice. No one ever showed up that day. We called again the next day and were told they would make sure someone came that day. Again no one showed up. We went our whole stay (4 days) with a broken ice maker and no ice. One day we went to the Starbucks in the clubhouse to ask for cups of ice and got an attitude from the worker when we asked for a couple of cups of ice. Not happy with my stay and will not be returning. Customer service is lacking at this place. "

"We had no idea that this hotel is under renovation until we pulled up. The newly remodeled room was fine bit still needs tough up painting and a soap tray in the tub turned into shower. They have a lot of rooms to upgrade. Our (new) Serta mattress was way too soft for us but linens were nice. Pool was tarped over. Bkfst barely adequate. A small muffin, cereal and bagel. But- we only paid $60, so it was adequate. "

"Nice Stay"