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Reviews of Fairfield Inn & Suites Lafayette

2.5 out of 5
Fairfield Inn & Suites Lafayette
4000 South Street, Lafayette, IN

Reviews

8.4

Very good

Rating 10 - Excellent. 410 out of 948 reviews" "
Rating 8 - Good. 352 out of 948 reviews" "
Rating 6 - Okay. 120 out of 948 reviews" "
Rating 4 - Poor. 35 out of 948 reviews" "
Rating 2 - Terrible. 31 out of 948 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness
I was very satisfied with my room.
Stayed 2 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has consistently been a great place for us to stay when we visit our daughter.
Stayed 1 night in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Staff & service, amenities
Had a nice simple 2 night stay while we were in town to tour Purdue. There was construction being done on the exterior that limited some parking, and change of entrance. But that didn’t really impact much. I would recommend.
Stayed 2 nights in Apr 2024

10/10 Excellent

Amer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Mageshkumar, Bridgewater

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Property was not clean from outside and inside. The breakfast was not available and not monitored or replenished. One guy put his hand and removed our waffle. Very unhygienic place is the food area. I wouldn’t recommend anyone eating there honestly.
Stayed 2 nights in Apr 2024

6/10 Okay

Laura

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel was clean. My only comment is that their sheets were kind of scratchy and Id recommend a higher quality for guest. It wasnt the most relaxing night due to sheets. All else was very good.
Stayed 1 night in Apr 2024

4/10 Poor

Jaime, Lexington

Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Beth, Odenton

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This hotel is under construction. Upon driving up we were slightly concerned, but the lobby looked clean and the staff was nice and efficient. We ended up in a room that had a thermostat that shook the room and an ant problem. I contacted the front desk in the morning concerning the two issues and they assured me they would be taken care of by the time we returned. Upon getting back to the hotel around 7 in the evening, there were ants crawling on the desk. The staff or manager (I am not sure which) came in and sprayed and cleaned the desk, but the room stunk for the rest of our stay. Additionally, the thermostat continued to have problems. We asked to switch rooms, but they said they did not have any for us to move into. We spent nights at the hotel and it was the worst experience we have had in a hotel in a long time. In addition to the ants and the thermostat, we had little pieces of styrofoam that appeared to be blowing in through the thermostat all over the floor. We had asked for the room to be cleaned on the second day and it never was, so we needed to ask for towels. The hotel should not be opened during the renovations if they can not keep their rooms to a certain level of cleanliness. The only redeeming thing about our stay was the friendly staff. On that point though, I was told that they would refund me through Expedia and have since learned they are only willing to refund a portion of the stay.
Stayed 3 nights in Mar 2024

2/10 Terrible

Virginia

Travelled with family
I had requested a hotel near Purdue in Fort Wayne Indians. I expected you would sent me those hotels. When we get to the Fairfield in Indiana they told me I didn’t have reservations there that it was Fairfield in Lafayette. We were blessed that they had two rooms for us. I called the one in Lafayette they were kind enough to cancel our reservation and not be charged. I would hope Expedia doesn’t charge us as it was impossible to get ahold of them.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bret

Stayed 1 night in Mar 2024

8/10 Good

Robin

Liked: Cleanliness
Stayed 1 night in Mar 2024

2/10 Terrible

Robert

Stayed 1 night in Mar 2024

10/10 Excellent

Eric

It was under construction but not their fault. the staff was very courteous and accommodating! Overall, great stay!
Stayed 2 nights in Feb 2024
Response from Luke Brown on 7 Mar 2024
Thank you very much Eric! We know the construction can be an inconvenience but we are glad it did not effect the outcome of your stay. I will be sharing this feedback with the whole team!If your travels bring you back to the Lafayette we hope you chose Fairfield Inn!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was greeted very kindly and generously upon check-in
Stayed 1 night in Feb 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, room comfort
Friendly svc. Needs updating
Nice people. Good service. Everything seemed clean. Overall run down a little. Needs updating.
Stayed 5 nights in Feb 2024

10/10 Excellent

Gary, Clermont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the construction the hotel was nice and convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Sujit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 4 days. It was very convenient and staff was very helpful and friendly.
Stayed 2 nights in Feb 2024

10/10 Excellent

Emily

Stayed 1 night in Jan 2024

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Friendly at the front desk the pool was clean our room was very nice and updated the bed was confrontable it was a little noisy but they had a construction team working on the outside of the building I was just a good place to stay overall
Stayed 1 night in Feb 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to stay last minute for work. It was very nice and comfortable. The room didn't have a microwave but the staff showed me where I could use one. Over all very good experience.
Stayed 1 night in Jan 2024

10/10 Excellent

Ravichandran

Liked: Cleanliness, staff & service, property conditions & facilities
Very good overall experience.
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, and reasonably priced
Fairfield is always a great place to stay! It is clean and comfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Ff
Stayed 1 night in Jan 2024

8/10 Good

Bryan, Jeffersonville

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Bruce

Stayed 1 night in Jan 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Juanita

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Samantha

Travelled with family
Stayed 1 night in Jan 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Ronald

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Brandon

Stayed 1 night in Dec 2023

10/10 Excellent

Julie M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are awesome. Breakfast was really good. Lots of things to eat. Bed was comfy. Bathroom was clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Garrett

Stayed 1 night in Dec 2023

10/10 Excellent

CLAUDIA, Lakeland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, nice hotel in a nice area.
Stayed 1 night in Dec 2023

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jayashree

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They ran out of hot water at breakfast time. They refused to heat up and provide hot water. There was no microwave in the room.
Stayed 2 nights in Dec 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, great, quiet. Staff friendly and excellent breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Virgie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Rooms are clean but a little dated. Staff was exceptional
Stayed 1 night in Nov 2023
Response from Cathe Pinkston-GM on 28 Nov 2023
Thank you for letting us know about your stay and for recognizing our staff! We look forward to seeing you again soon!

8/10 Good

Dickson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and helpful. Room in good size and clean, but facility is aged. Facility entrance is on a back street which is not easy to find.
Stayed 1 night in Nov 2023
Response from Cathe Pinkston-GM on 28 Nov 2023
Thank you reviewing your recent stay. We appreciate you recognizing our staff. We look forward to seeing you again!

8/10 Good

Kisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Nov 2023
Response from Cathe Pinkston-GM on 28 Nov 2023
Thank you for reviewing your stay. We appreciate your feedback and hope to welcome you again soon.

10/10 Excellent

Peter

Stayed 1 night in Nov 2023

10/10 Excellent

Pierre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean place to stay.
Staff was welcoming ans friendly. Hotel is clean and nice breakfast. I wish hotels provided pullout sofas with better quality mattresses. My son is a teenager. He’ll get over it.
Stayed 1 night in Nov 2023
Response from Cathe Pinkston-GM on 28 Nov 2023
Thank you for reviewing your stay. We are happy to hear you enjoyed the breakfast. We will have all new sofa bed mattresses on your next visit. Replacements have been ordered. We hope to welcome you back soon!