Bed and Breakfast in Lacock

"Clean room, comfy bed"

"The spa was nice but good do with some tidying/refurbishment"

"Great spa and service"

"The location of this hotel is GREAT. Everything is walkable. We selected a rate offered on Expedia that included valet parking(convenience) and buffet breakfast (excellent). We booked “premium king” which is NOT a Canadian or American King size bed. It is more like a queen. I learned that you really need to book a TWIN bed room. Then ask them to “zip” the 2 twin beds together. Also be careful when you check out, we had prepaid on Expedia (3 months prior when I booked) but the booking didn’t show this and they wanted to charge me.I had my receipt indicating PAID and this took a number of calls and digging and explaining from their side. BE CAREFUL. The reception staff were friendly sorting this out. I just found it fishy. "

"Budget hotel and more like a student flat. Check in staff not very interested in helping. Bar poorly staffed and menu pretty rubbish. Room clean but sparse. A lot of noise throughout the night made for a poor night's sleep. Breakfast average, poor quality sausages, freezong cold plates. Budget at best "

"The staff were friendly and helpful, the room was excellent with a good desk and chair and an easy chair i got a lot of work done. "

"It is a great hotel "

"Right in the centre of frome so close to shops"

"The staff were very nice and had no issues with them, the surrounding area was great, plenty of shops and things to explore. The Hotel needs a fair amount of work to bring it up, the room although clean needs redecorating, scuffed torn wallpaper, chipped furniture, cracked tiles are not a good look. The room is next to the town centre but it was very noisy so we hardly slept, two beds were pushed together and they were very uncomfortable, one dipped to one side when you laid on it. The food was nice but the restaurant needs decorating as well, damp on the ceiling and down the wall, tables and chairs are scuffed, carpet not great, this is no reflection on the waiting staff as they were very nice and professional. The scrambled eggs at breakfast were like rubber, no care taken to cook those, poached eggs were fine though. The hotel has a lot of competition around it so it needs to up it's game to get returning customers."