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"There was no gym even though it said it had one-wanted to leave but the refused to refund me and said it was hotels.com's fault the listing was wrong."

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"The staff here is amazing. The rooms are always immaculately clean everyday. When I go back in my room it smells amazing and looks amazing. Location is great if you want to get away from the hustle and bustle of life. It’s literally on a private island so no stores or anything is close by (about a 30/40 minute drive) and it’s extremely hard to get an uber because they uber drivers don’t want to go all the way to Chale. But the resort does have transportation for an extra fee so no worries. Overall an amazing experience, amazing people, amazing amenities. The drinks are so fresh. I’d visit again!"

"The only thing I did not like was the buffet service for breakfast. They could serve the hot drinks and keep the food warmer. They can come bring the bill versus you going to pay. Lots of wasted time sitting doing nothing when they can be serving. Other than that front desk was quick, polite. Waiters at poolside could be more attentive. Overall impressed for price and location. Would stay again "

"The resort is wonderfully located. Overall our stay was ok. The staff was not attentive to the small things. Large wait times for service at meals. The whole property could use some upgrades. We usually stay at the Sarova Whitesands. I think we will be headed back there next year. "

"The ocean was visible from my patio. I don't use spas."

"Great staff and very nice hotel"

"The facility was excellent. Staff/ food was excellent and especially Valentina who gave Me a great massage that felt out of this world , it was the peak of the stay ! "

"Staff are 5 star having Jennifer at front desk. Hotel is a 2 star....construction loud noise each day at 8am-5pm on my 8 days vacation. Misleading information advertising breakfast but never get no breakfast. This is a beach front hotel. No music,no activity. The 2 pools are not functional. Broken tiles everywhere.. "