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Reviews of Lakesong Kumarakom

4 out of 5
Lakesong Kumarakom
V/141 S - V/141 Q, Lake Song Resort, Ammankari Road, Kumarakom, Kottayam

Reviews

8.8

Excellent

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 5 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Athul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a very good time at this place. Pros: 1.Rooms were super clean. 2.We had couple of items requested to our room and they were fulfilled very quickly. 3.Food was delicious and served with courtesy. 4.Location was amazing. Breeze from backwater itself can make your day awesome!! 5.Enjoyed complementary boat ride. Cons: 1. Overall property maintenance could be better. observed a lot of dust and dirt on exterior decoratives. 2.There was a list provided that explains activities and Ayurvedic treatments we could choose for an extra cost. Nobody cared to explain this in details. 3.I dnt see staffs that friendly especially greeting the guest during their stay(exception for the restaurant team, they were super nice and helpful). 4.Gym and indoor game rooms are not that great. 5.Complementary bicycle ride was a joke. You should give some decent area for guest to ride the bikes. I wish they had a tender coconut stand opened during day time. Overall,I would recommend this property to others who are looking to relax and rejuvenate.
Stayed 2 nights in Feb 2024

8/10 Good

Damch

Stayed 1 night in Jan 2023

8/10 Good

mrugashri

Travelled with family
Liked: Cleanliness, staff & service
Though the property is dated and worn round the edges, it is a nice relexed place with jolly and helpful staff at the front desk.

8/10 Good

Deepu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough for a short stay for a breather
it was good .. a good refresher .. Room service did a remarkable job for setting the room for my parents wedding anniversary. Food options for dinner are not great. Breakfast is decent. The complimentary boat ride was a good experience.
Stayed 1 night in Nov 2022

8/10 Good

Deepu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for a refresher.
It was a good change. The hotel did an exceptional effort in decorating my parents room for their 44th wedding anniversary. The gym is decent and well equipped. The place is well maintained well and staff are friendly. The evening 1 hr boat ride was refreshing as well. That being said, below are few things that can be improved 1. The hot water in the washroom. It was just lukewarm 2. The room telephone had connection issues 3. TT table and carrom board were dismantled away for a meeting the day I checked-in and placed back the next day. I got to play for a bit but not as much as I had hoped. 4. Dinner buffet needs a HUGE makeover. It is definitely not worth the price as there was nothing exquisite and fancy about it. Barely 3 options in veg and non-veg.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view of the waterway and sunset. Very comfortable bed. Eco friendly hotel but did have power outages. Rooms have view of a connecting waterway covered in plants. Lots of butterflies in the grounds. Very peaceful and can be romantic.
Stayed 1 night in Jan 2021
Response from Team Lakesong on 26 Feb 2021
Dear Guest, Greetings from Eastend Hospitality!! Thank you for staying with us at Lakesong. We are glad to know that you enjoyed the stay. We greatly value your feedback, thank you for the review. We look forward to hosting you again. Regards

8/10 Good

Yunus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at Kumarakom!
Breakfast spread and variety was great, the staff-front desk and room service folks are all very courteous, the premises is well maintained and very picturesque. They even upgraded us to private cottage with sitout- which was rather nice. They also provide complimentary boat rides every evening that takes you around the Vembanad lake...so overall it was a very pleasant experience.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019