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4.2
Very good
Rating 5 - Excellent. 854 out of 1913 reviews
5 - Excellent 45%
Rating 4 - Good. 780 out of 1913 reviews
4 - Good 41%
Rating 3 - Okay. 172 out of 1913 reviews
3 - Okay 9%
Rating 2 - Poor. 77 out of 1913 reviews
2 - Poor 4%
Rating 1 - Terrible. 30 out of 1913 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Well located. Staff very professional and welcoming. The hotel will need a facelift to its interiors in the proximate future if it is to remain its ranking.
Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Pavillion - we were in a family room. I was surprised by how good the staff are. the rooms and facilities were all maintained to the highest standard. We will be coming back for sure.
Stayed 2 nights in Jun 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The lobby of the motel makes you think you’ve stepped into a really ‘flash’ motel. The staff are lovely and welcoming. And then you walk into the room. The room was so underwhelming after seeing the lobby. The furniture is worn and obviously had a lot of use. The couch is so uncomfortable it was like sitting on bricks. The towels were like sandpaper. Obviously from being used and washed a whole heap. We asked for a 12 pm check out which we had paid for and we had staff knocking every hour from 9am. I wouldn’t stay again.
Stayed 1 night in May 2021

3/5 Okay

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Great staff at check in. Good location 5km from parliament house. The hotel and rooms are very tired looks like it needs total makeover. but plenty parking was ok. ensuite very poky. small shower over bath , bed was ok
Stayed 1 night in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pavilion on Northbourne had a friendly relaxed atmosphere and was very comfortable and clean. The Atrium where meals and drinks are served was warm and convivial on a wet evening. I would definitely stay at Pavilion when next in Canberra.
Stayed 1 night in May 2021