Search Chalets in Kootenay Rockies

"Super helpful staff and nice breakfast. "

"Wonderful experience!"

"Friendly staff and good food "

"I enjoyed my stay in this place, I love the foods in the restaurant, food is all great. The room is clean and comfortable only needs to upgrade the comforter it’s a bit old. "

"Unfriendly and unengage reception staff, few minutes after we checked in we realized robes were wet meaning cleaning staff did not replace the robes with a new one when they clean the room. The phone was not working so I came to the receptionist to inform them that the robes were not replaced. I was expecting she will call someone to bring them in our room since it’s the staff fault but receptionist told me to grab it and bring it to the front desk. No apologies, I asked the staff if there is no room service and she told that I have to call the restaurant? She totally don’t understand my question and what room service is and then proceed to look away and pretend to be busy. I then talk to the other staff and at least she seems sorry for what happened. I just wish that with the price customers are paying for this expensive place to have at least a friendly customer service. So disappointing. "

"Very clean room. Room was modest but perfect for one night stay. Bathroom was recently renovated and was the cleanest and nicest I’ve seen in my travels. Breakfast didn’t have many offerings but enough to get you started for the day."

"Expect the hottub to be our of service "

"Beautiful location, spectacular stay."

"Great place to stay with pool and hot tub. Breakfast is always good with a lot of variety. Clean and accessible to food options. The only thing I can suggest is please replace the ultra perfume soaps with non-scented or low scented."