Komatsucho Hotels, Kyoto

"Love this property and always love staying here with the hot springs "

"Everything very good - room/location/food/staff but check-in was a joke — electronic check-in was ridiculous and slow !! "

"Really nice and good sized room, great service from the staff, connected to a 7-Eleven, the interior of the room and hotel as a whole was amazing! :)"

"Yes."

"Love the shower, firm pressure. Rooms were clean, and amenities were nice. My only wish is that they would make the bed when they come in. They clean the room every 3 days, but they come in and do a light touch-up daily, and I wish they would make the bed on those days."

"everything is well maintained and organised."

"Clean rooms, great staff. Ideal location for Shinjuku- quiet!"

"Excellent location, within walking distance from the train station. Helpful and attentive staff, very clean room and bathroom. "

"Fabulous hotel with a wonderful onsen and the best part is the extremely helpful concierge staff! I had questions before we arrived and they emailed with me many times back and forth to give me a lot of helpful information- it really took the stress out of some of our planning before arrival, especially since we were there over the New Year holiday (so many places were closed ). They made some wonderful restaurant recommendations and set up the reservations for us. We also really enjoyed the restaurant in the hotel. Great location, too. Our room had many amenities and a drawer full of items in case you forgot anything. I felt the room was quite spacious for Japanese standards. I would highly recommend this hotel when visiting Kyoto. "