Family Hotels & Resorts in Kitchener from NZ$139

"Very short stay and left at 3:30 am No breakfast "

"The room was comfortable but it was not cleaned after our first night’s stay. When asked, I was told first that since we had the ‘do not disturb’ sign, they didn’t enter our room however, we removed the sign when we went out at 10. Then I was told that the hotel has a policy of not cleaning the rooms daily. When I asked to see where it states that, I was told that it is not in writing but it’s their hotel policy. I found it very strange and asked to speak to the manager and then the receptionist offered to clean it herself. If that is a hotel policy, I think it is very unhygienic. I also feel that it will be helpful to staff their front desk with more staff because there is always a delay with a lineup at the front."

"Staff was very friendly and helpful. Room was clean and modern. Basically it was just a couple odd things like the toilet would run if you didn’t jiggle handle, treadmill was really loud, coffee maker in room didn’t work as instructed, nothing big. Certainly would stay again. "

"My sister and I had a great few days' stay here - we were greeted warmly by the front desk staff and our room was ready a bit before standard check-in time, which was a nice surprise. The room was nice and decently appointed. We weren't spending much time in the room so it wasn't too important to us. Bar Mason was convenient - and the food was tasty too! Service at the bar was friendly and efficient. Definitely recommend staying here if you're in Guelph."

"Excellent hotel. I highly recommend"

"One of the best hotel stays I have had. Check in was friendly, easy and welcoming. The concierge even gave my daughter an easter toy and treats. They truly went above and beyond to ensure we were welcomed and comfortable. Very refreshing and appreciated. "

"I was happy overall with our stay. Breakfast was good. Love that you can have tea in the afternoon. The only downside was the outside door to our room. I thought it was a great advantage except I could not access from outside. And The parking spot outside that door should be marked for the room as well. Overall the stay was great. "

"Fast check in, friendly people, good accommodations "

"Staff long nails (andy)"