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Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

2.5 star property
Suburban hotel with free breakfast and fitness centre
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

Check-in/check-out kiosk
Indoor pool
Exterior
Suite, 1 King Bed, Jetted Tub
Free buffet breakfast
Reviews
8.4

Very good

Popular amenities

  • Breakfast included
  • Pool
    PoolPool
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Air conditioning
    Air conditioningAir conditioning
  • Gym
    GymGym
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
14 Benjamin Rd, Farmer's Market Road, Township of Woolwich, ON, N2V 2J9
  • Popular LocationSt. Jacobs Market District Visitor Information Centre1 min walk
  • Popular LocationSt. Jacobs Outlets2 min walk
  • Popular LocationSt Jacobs Farmers Market7 min walk
  • AirportKitchener, ON (YKF-Region of Waterloo Intl.)20 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Need an update on furniture in room
Heather
Jun 20, 2024
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Room options

View all photos for Standard Room, 2 Queen Beds, Accessible

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Standard Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Township of Woolwich

In the city centre and near a train station, Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel is in a walkable area with good shopping. Conestogo River Horseback Adventures and Earth Sciences Museum are local attractions and those in the mood for shopping can visit St Jacobs Farmers Market and St. Jacobs Outlets. Erbsville Kartway and Perimeter Institute for Theoretical Physics are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and snowmobiling.
Visit our Township of Woolwich travel guideOpens in a new window

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 1 min walk
  • St. Jacobs Outlets - 2 min walk
  • St Jacobs Farmers Market - 7 min walk
  • University of Waterloo - 5 min drive
  • Wilfrid Laurier University - 6 min drive

Getting around

  • Kitchener Station - 11 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 21 min drive

Restaurants

  • ‪The Fritter Co - ‬5 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Jack's Family Restaurant - ‬1 min walk
  • ‪Tim Hortons - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

Hotel in the city centre
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel is located close to St Jacobs Farmers Market, and provides a free breakfast buffet, a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, 1 meeting room and ATM/banking services
  • Free newspapers, a computer station and a front desk safe
  • Guest reviews say good things about the breakfast, helpful staff and proximity to shopping
Room features
All 103 individually furnished rooms have perks such as laptop-compatible safes and air conditioning, as well as amenities such as free WiFi and sound-insulated walls. Guest reviews speak well of the clean, spacious rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and Select Comfort beds
  • Bathrooms with designer toiletries and hairdryers
  • 42-inch LED TVs with premium channels
  • Fridges, microwaves and free infant beds

Languages

English, French, German, Hindi, Indonesian, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Building
  • Built in 2013
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian-cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel St Jacobs
Holiday Inn Express Hotel St Jacobs Hotel
Holiday Inn Express Hotel St Jacobs Hotel Waterloo
Holiday Inn Express Waterloo St Jacobs Township of Woolwich
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs Ontario
Holiday Inn Express Hotel Suites Waterloo St Jacobs
Express Waterloo St Jacobs To
Holiday Inn Express Hotel Suites Waterloo St Jacobs

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM to 10 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?

As of 21 Jun 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel on 11 Jul 2024 start from NZ$184.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?

Checkout is at noon.

Where is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel located?

Located in the heart of Township of Woolwich, this hotel is within a 10-minute walk of St. Jacobs Market District Visitor Information Centre and St Jacobs Farmers Market. University of Waterloo is 2.5 mi (4 km) away.

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1005 reviews" "
Rating 8 - Good. 310 out of 1005 reviews" "
Rating 6 - Okay. 101 out of 1005 reviews" "
Rating 4 - Poor. 47 out of 1005 reviews" "
Rating 2 - Terrible. 39 out of 1005 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Travelled with partner
Liked: Amenities
Need an update on furniture in room
Stayed 1 night in Jun 2024

2/10 Terrible

Wil

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Terrible property that doesn’t seem to be maintained at all in recent years. Rooms smell terrible, looks old, and was dirty.
Stayed 1 night in Jun 2024

4/10 Poor

Lynette

Travelled with partner
When we were checking out we showed the front desk employee about the situation about the bed bugs in the room and how bad they bit me, however, the manager never spoke with us, we were told that someone was going to call us but no one has gotten in communication with us still. I have videos and pictures if need to be sent.
Stayed 5 nights in Jun 2024

10/10 Excellent

Tebid

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean place
Stayed 1 night in Jun 2024

8/10 Good

Patrick, Porcupine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. Close to market. Limited choice of restaurants nearby.
Stayed 2 nights in Jun 2024

8/10 Good

Joseph

Stayed 1 night in Jun 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping, eating and dining. Clean comfortable rooms and restaurant right beside building with a huge menu sure to please everyone
Stayed 1 night in Jun 2024

6/10 Okay

Dan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Tracey

Disliked: Property conditions & facilities
staff at check in were friendly and efficient. Hotel is quite dated, needs a refresh for the rates. Old style HVAC systems so very loud.
Stayed 1 night in Jun 2024

10/10 Excellent

Patricia, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
love it
Stayed 1 night in Jun 2024