We totally understand that life doesn’t always go according to plan. If you’ve locked in a Blue Mountains holiday package and have to amend or cancel it, we’re here to help. We suggest visiting our Customer Service Portal
first for information. But in general, if you’ve taken out your package within 24 hours, you may be able to amend or cancel your itinerary at no cost. If it’s been more than 24 hours, your airline, hotel or car rental company may charge a fee.