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"I came with little expectations, but was really pleased with this hotel. The outdoor onsen is really nice. The corridor is a bit noisy when someone walks by. Some dust and spider webs in the top shelfs but nothing really bad"

"Excellent amenities, friendly staff and fun little town. "

"Beautiful traditional Japanese inn with onsen, which can be booked for private use too. Very peaceful location. Great food."

"What a great find! Everything was outstanding: from check in to check out: super friendly and helpful staff, spotless place, very well organised, great food, plentiful breakfast,… I wish I had booked for an extra night. The whole family loved it!"

"Great place."

"Sauna was great, the futons were not comfortable and bathroom was very dated. "

"Super nice location and super friendly staff. Loved it!"

"Friendly staff, beautiful room, beautiful onsen, and dinner and breakfast was excellent. We stayed with two teenage daughter and jus had an amazing 2 day stay. Also great walks on the area"

"トイレ付きの和室を利用しました。子連れにはトイレ付きで正解でした。どこも清潔感があり快適に利用できました。ご飯も美味しかったです。朝食のパンがとても美味しくて、いつもご飯派の娘も喜んで食べていました。ホテルと違う部分はありますが、とてもリーズナブルですし満足です。わんちゃんも可愛かったです！"

"Beautiful vista, food was great (strongly recommend doing a dinner reservation AND a breakfast reservation) owner was extremely kind and generous. He spoke better English than I spoke Japanese, which made it extremely easy to meet in the middle. 10/10 experience."

"Hotel owner is very nice, it is a cozy little guest house. Kamikochi is a beautiful place, definitely recommend this place."

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"Nice hotel with excellent ambitions, but aging a bit too much. The dinner is of high quality, with high quality French cuisine (I'm French, and it matches home standards). Great onsen"

"My japanese is currently at an N5/N4 level but the staff spoke great English. Great place to stay"

"部屋が狭く設備が古い。電源コンセントも少ない。"

"Really nice and clean hotel. Staff was very friendly. "

"Toilet is too small. My pee is out of target."