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"The room was clean at check in, but never swept afterwards. Tumble weeds of hair always there, everything dusty ( I cleaned it, you are welcome) the toiled was plugged or would not flush at least 2 times a day! This was the must frustrating part because I was always worried about using the bathroom at nigh or in an emergency. The front star was awesome! Always! The bar tender slash room service, slash front desk, slash learning to be a cook was alway great and over worked, he was everywhere!!! Always had a smile and super happy to have a conversation. He requires a major pay rise!! I will never stay in this hotel again. The beds are very small NOT a QUEEN! The birds on the windows are too thin. I can hear the birds all night long and I was no where beer the elevator, but could hear every ding. The AC was perfect! The towels suck! Breakfast was good the first day....but really? No change? It was not worth the money for this hotel other than the location and free parking."

"S"

"So it was so good because I like swimming with my family and friends. The staff were beyond amazing, courtesy and professional, a big shout out to Jose and Diego! I really enjoy my stay and this place will be my prefer accommodations ever time I visit Mérida! "

"Prefect spot, it's like a sweet little oasis in the middle of the city. "

"Great location. Great staff "

"Muy malo el hotel, fuga de agua, no mini bar, agua de cortesia habia q pedirla, piso del lobby sucio Jamás es un 5 star"

"The Best Hotel we have ever stayed in. Excellent amenities, staff. The hotel is AMAZING. "

"It was pleaseant and in a good location"

"The wifi in our room was a bit spotty but we were able to use one from another room with no problems. The staff is amazing wifi is really not going to keep me from staying there again. Breakfast was good as well. Beds are comfy. "