Experience authentic Mérida Centro at Hotel Plaza by Kavia. Enjoy a refreshing outdoor pool and free in-room WiFi. Conveniently located near the Yucatan International Convention Center and historic Mérida Cathedral. Helpful staff offer luggage storage and tour assistance.
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: from approximately MXN 220 for adults and from MXN 220 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Frequently asked questions
Does Hotel Plaza by Kavia have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Hotel Plaza by Kavia?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Plaza by Kavia on 26 May 2026 start from NZ$108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Plaza by Kavia pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Plaza by Kavia?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Hotel Plaza by Kavia?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Plaza by Kavia?
Checkout is at 11:00 AM.
Where is Hotel Plaza by Kavia located?
Located in Mérida Centro, this hotel is within a 15-minute walk of Paseo de Montejo and Yucatan International Convention Center. Cacao Chocolate Museum and Museo Regional de Antropología are just steps away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Really liked this hotel. Aaron afternoon staff member was courteous and attentive, able to communicate in English. Clean orderly and modern hotel with adjacent and nearby restaurants and bars,
The place is in Paseo Montejo which is good but because of the lounge at the front of the Hotel, it gets a little noisy at night. The Staff was good and the room, the cleanliness of the room (the floor in particular), was not so good.
The room was well appointed and clean. The hotel is near downtown and there are plenty of eating options close.
Randy
Stayed 5 nights in Jan 2026
Verified
8/10 Good
Davina
14 Apr 2026
Liked: Cleanliness
We stayed for one night. We arrived in heavy downpour and requested to have a room not on the ground floor as the front door rooms are immediately accessible from the main street. Pool quite small and only one small bottle of water provided. Breakfast is at cafe next door which was nice. The main downside is the parking is not attached to the property so if arriving with lots of luggage or at night it isn't convenient. Very average.
Davina
Stayed 1 night in Apr 2026
Verified
10/10 Excellent
Rob
11 Nov 2025
Liked: Cleanliness, staff & service, amenities
The rooms are very clean and modern. The beds a very comfortable. There’s an excellent Italian restaurant with homemade pasta and a coffee shop downstairs. The location is very good. All in all it’s a great value!
Rob
Stayed 3 nights in Nov 2025
Verified
6/10 Okay
Yvonne
9 Jul 2025
Liked: Staff & service
Very well located in a great area in Zona Centro. Friendly staff. Property could use some improvements but good if you’re traveling on a budget.
The room was spacious and clean , with a comfortable bed , however the bathroom was terrible. It strongly stunk of sewer smells and the shower tiling was dangerously slippery. There is a coffee maker but you have to go to the front desk to ask for the coffee??
Cute hotel, lovely staff in the best neighborhood. Added bonus of being next door to both a coffee house and fantastic Italian restaurant. I will definitely return soon.
Kathleen
Stayed 3 nights in May 2025
Verified
6/10 Okay
Angelica
26 May 2025
Liked: Cleanliness
Disliked: Amenities
Rooms are very nice but there is no pool or restaurant
Angelica
Stayed 1 night in May 2025
Verified
10/10 Excellent
Jose
2 Jun 2025
Nice room and clean room,,, love the size and the space
Jose
Stayed 1 night in May 2025
Verified
6/10 Okay
Klaus
17 Apr 2025
Disliked: Amenities
The parking is 400 m away from the hotel. The lock couldn’t be opened so we had to wait for an hour to get it fixed when we left. There are only 2 towels in the room for two… no shower mat. The mattress is pretty comfortable. The window is small.