Top Hotels Near Animaya Zoological Park in Mérida from NZ$65

"Our experience at Hotel Cigno was simply exceptional. From the very first moment, every detail was handled with a level of warmth and care that truly sets this place apart. We would especially like to thank Bere, Jordi, Israel, Aaron, Moisés, as well as the impeccable teams in housekeeping, kitchen, maintenance, and the person who welcomed us so kindly upon our arrival. Hotel Cigno is not just a beautiful place—it is an experience. A space where hospitality feels genuine, where every gesture reflects dedication, and where you can truly disconnect and enjoy. We felt genuinely pampered—like being at home, but even better. We leave deeply grateful… and already looking forward to returning very soon."

"Staff is friendly, property is clean. About 10 free car parking spots are available in the hotel premises. Food at the hotel restaurant is good but pricey as compared to another hotel restaurant. They sell beer at 80 Peso while gas station was selling at 26 Peso. I understand the reason for higher pricing but it is very high and the menu is limited. Air conditioning was working fine without any issues."

"Hotel let people from outside to use the pool facilities, hamocks, restaurant and pool strechers; Obiously when guest arrive all the pool area is full, so there is not areas you can use other that the side of the pool. There are no pool towels available, since all of the are being use mostly by outside people. The room they give me was bad...bathroom smelly so I refused it. At least they game me a clean one after. Also mirrors looked worned out.In addition the A/C unit was noisy. "

"It was pleaseant and in a good location"

"Clean and spacious room. Did not visit Bar/Restaurant on the property."

"All the restaurants in this hotel were amazing. The food did not lack for flavor. Would recommend to anyone. The room was clean. Breakfast buffet was outstanding. The service in the hotel was fantastic. No one was ever rude to us. "

"The property had a great location. Everything was walkable or short uber/taxi ride. Staff was friendly, breakfast good. Floors in the room could use some polishing. No major complaints"

"The wifi in our room was a bit spotty but we were able to use one from another room with no problems. The staff is amazing wifi is really not going to keep me from staying there again. Breakfast was good as well. Beds are comfy. "

"Clean room ,great location"