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"Staff was very friendly and helpful. Room is clean. Shower water pressure is good. Great location to everything!"

"I adore returning to this beautiful hotel, and when I arrived yesterday, was so happy to be welcomed by Carolina, whose customer service is so outstanding. I have visited this hotel several times, and she is truly genuine in her care for her guests. She makes you feel so welcome, and at home. It is my husbands first visit, and he adores the hotel. The entire staff is exceptional-we are so grateful to have found this beautiful hotel in Spiez"

"Fabulous apartment, clean, modern, centrally located to shops, restaurants, and the Interlaken West train station"

"Friendly, very nice, welcoming and helpful! Clean room. Great location. Staff was great!!"

"Not much variety for breakfast. Mostly bread and pastry. The property could use some updating, especially in the halls on each floor. Also, bench by the elevator and some foyer furniture was stained. The staff were absolutely amazing and the location was ideal for walking to and from Old Town. "

"We stayed in the spa area and wow the room was big and amazing! My favorite room of all time. The service matched, everyone so polite and kind. We stayed for three days which was not enough. Ate at two of the restaurants both amazing and even bought a sweater at the shop to stay warm on the Jungfraujoch “Top of Europe”. This is the place to stay no question. Wish we would have booked more time at this hotel!"

"This hotel is gorgeous! Super clean and bright! Breakfast is free and offers so many choices at the buffet or thrill make you an omelet or French toast. Coffee is yummy. They also have a room with a bar , and also a room dedicated as a cigar room! The hotel is super close to the train station, maybe a 5 minute walk. Close to the center of town and easily walkable. We felt safe at night. The staff is very helpful and the hotel was quiet and well maintained. The room got warm even though we turned the heat off and opened the door. But it wasn’t unmanageable. We were there when it was cooler so we liked having a balcony to get that fresh air. I’d recommend and stay here again without any hesitation. "

"Excellent breakfast, cozy hotel with welcoming reception/lounge. Room was good size for two, third floor. Near to stops for 10 bus or 9 tram for quick access into the hostoric centre, which is walkable in 20 minutes as well. "

"The Host was wonderful and the location is PERFECT. We look forward to staying here again!"