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"Everything was great. We've stayed in other hotels but nothing compares to the Pier House. Great staff, bed was super comfortable and the views were spectacular. Would definitely stay again! "

"The complimentary shuttle was a plus. Front desk reception was amazing. Everyone was happy, friendly, helpful. We had a king suite. It was roomy and comfortable. The beach is just across the street. We didn’t spend any time at the beach - lots of seaweed. Resort pool is open late every night. Front desk staff available 24/7. "

"Great food. Comfortable room. Friendly staff "

"The Chicken Walk was delicious, quick, affordable, and convenient. The staff was so great! The hotel staff was also incredible, so kind and ready to help. Town & Tavern was amazing!!! What a great experience for a birthday celebration! "

"Loved the location of the resort, everything was walkable."

"Excellent place to stay. It’s obvious how hard they work to keep the place in pristine condition. If I had one thing to complain about perhaps it’s the very dated blow dryer in the bathroom. The rooms are beautifully decorated and super clean. I hope they continue to keep it this way. "

"This resort was wonderful! We loved the room, the location and the view. Room was very cute. Only issues we had were the parking was not very convenient per room, there wasn't a microwave or coffee pot in room. Minor inconveniences for such a wonderful place. Also, we were given a "Free Shark Feeding" ticket that had inaccurate times on it so we were unable to use it. They also give you a list of "things to do" around there which made it sound like they would help you set up trips. No, they are just suggestions which should be planned a few months prior, like the Tortugas boat trip. Other than that, this was a very nice stay and the cutomer service and cleaning ladies did an excellent job! Thank you for such a calm and memorable experience. "

"Lovely place"

"Great location on the duval strip just a short stroll from everything. Staff is amazing very hospitable. Smiles and positive attitudes all around. The lobby is so cool with a vintage feel and the music setting a mood of a bygone era. The whole place really takes you back to the heyday of old key west. Will definitely return"