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"It’s a great hotel in an excellent location,the room was clean and bed was comfortable. The staff were all friendly and helpful."

"Lovely quiet hotel, the receptionist erin was lovely "

"An older hotel but very comfortable, room was good size and it was walkable to town center. One issue was that lobby is not at street level, requires climbing about 6 stairs to reach lobby."

"This property was absolutely perfect for what we wanted, it was minutes from everything in york, the views were immense from the roof top bar and didnt dissapoint! The breakfast was delicious aand plenty of. Everything was always re stocked and the staff were more than attentive. The malmaison is quirky bold and bright. The only thing i could say as a negative was the lighting in our room wasnt great when trying to get ready for an evening. "

"An amazing property near the railway station and in the heart of York"

"The check in staff were amazing so kind and professional taking into consideration our room allocation due to having children with us during our stay. Breakfast was tasty and well presented, the leisure facilities clean and of a high standard. I hope to return soon. "

"Lovely stay as a family of 4, large room, fabulous facilities and a wonderful breakfast which everyone enjoyed. 20 minutes straight road walk in to York and the kids loved the garden in the evening whilst we could sit on the terrace."

"Great location and hotel. Great service and friendly staff. Bar has happy hour early evening so convenient and value. Have parking facilities a great bonus . Also have some EV charging points."

"The staff can’t do enough for you. We dealt with Matt in reception and he definitely needs recognition. What a pleasant, kind and helpful young man. Overall I would definitely recommend. "