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"Good"

"very nice"

"Great shuttle service, room very clean. "

"The hot springs were perfect for an end of trip wind down and the staff was very friendly. They let us check out a bit late which was helpful since our flight was later. There is a 7-11 on site which was very convenient. The hotel rooms could use a bit of an update but worked well for the short time we were there. We took the shuttle and you need to look at the times because they don't run as often as some other hotels but I'm also assuming this hotel is a bit further from the airport. We had no complaints."

"Awesome hotel with family mart- chemist, souvenir shops in the lobby area, restaurant and coffee sitting area, great place to stay before we flew out, will stay again for sure!"

"Great hotel close to the airport"

"Not a 4 star hotel. Deferred maintenance, a/c wasn't working and lobby needs updated/replaced furniture. We upgraded to Nagomi room, lots of space but quite run-down. Sofa was very worn, shower room didn't have proper ventilation so paint was chipped, outdated vanity. Indoor pool/hot tub needs remodel: mold on windows, walls and corners; grey residue along hot tub walls and overflow filter, old/green carpet in gym and hallways. Buffet breakfast and staff were great!"

"A couple minor cleanliness issues in the bathroom and the plunger in the toilet had to be reset a few times. Beds are on the firm side. The stay was good and would stay again "

"Did not take breakfast "