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"Second stay at this hotel in Narita. Great for when you need a full day in between flights and don't need to go into Tokyo. The room was spacious and had everything we needed. The bed this second time, however, seemed harder than the first time. It was uncomfortable and gave me back pain. It does make me question if I can stay again. Otherwise a great option in Narita. Right in Narita town and minutes away from the train stations, it's so convenient! And Narita is a must visit especially the temple and park. Even after a second stay we enjoyed the experience. "

"Very clean, friendly staff, free shuttle close to the airport! "

"Great services, all staff are courteous and helpful. Great breakfast too. Would come back definitely."

"I was a good stay, thank you"

"Xxx"

"Experience is good. Need some upgrades of the facility. Staff are great. "

"Always satisfied. I love the convince. So close to the terminal 3 as I can walk with 10 minutes or so when I have small luggages. If you have baggage, you better use shuttle bus. Bus departs from Terminal 1 Bus stop No 16, and Terminal 2 Bus stop No 25. both on the ground floor (1F in Japan) at December 2025. The staff including cleaners and shuttle bus staff are efficient and professional. Rooms are quite spacious, clean and comfy. Restaurants has seasonal beautiful dishes. This Tobu hotel has a drug store and a lovely convince store which selling alcoholic/ non alcoholic drinks and food like Onigiri, noodles etc as well as lovely Japanese gift. I recommend this hotel to any kind of person or group. Thanks for a nice stay 🙏"

"Please stay here enjoy here it’s super nice!!!"

"Buffet breakfast was amazing. Very polite staff. And super fast free internet. Very quiet (but very compact) room. Also, convenient and well organized shuttle bus to terminal 2 and terminal 3. I'd stay here again for a short stay or if I need to catch a connecting flight."