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"No está en Valladolid, está como a 20km y sobre una carretera, llegamos y no había nadie en la recepción, una persona de un puesto nos abrió, en la tarde qué salimos nos dijeron que a las 10: 00 pm se iba la recepcionista que llegó a las 3:00 de la tarde, y nos iban a dejar encerrados, en la noche no hay nadie que atienda, no hay agua caliente, el baño no tiene canceles, al ver el servicio intenté cancelar la segunda noche, pero no lo permitieron, pésimo servicio, nadie llegó cuando dejé la...

"A great place to stay! Very quiet, nice modern rooms"

"Muy bueno el lugar "

"Exelente hotel lo recomiendo "

"Gorgeous property that made you feel like you were in your own Mayan villa. The hotel is nesteled in a neighborhood with a beautiful and charming pool, delicious food options available at the onsite restaurant, Naino. Every staff member I encountered was pleasant and helpful if I had questions. "

"Stunning Property"

"Very nice and clean room. "

"clean, comfortable bed, fan in the room, walking distance to center "

"Beautiful little property, clean and staff was excellent. "

"The room had all the amenities. I especially appreciated having a fridge, microwave, and water kettle - as a solo traveler, this makes things easier for me. The staff is truly wonderful! They were helpful, kind, and professional. The hotel is super clean and comfortable. The area is very safe, walkable to everything, and a ton of food options nearby. "

"Alonso was a great host! Very helpful and friendly. The place was clean and quite nice and one block from Zaci Cenote. I enjoyed my stay."

"Absolutely amazing setting! We stayed in the ‘museum’ part. Gorgeous gardens. According to my husband, ‘a cross between faded elegance and somewhat abandoned. Big room with a 4 poster bed, high ceilings and solid wooden shutters. "

"Nice comfortable place"

"Eric was super helpful and fantastic source of information."

"Beautiful and lively plaza with plenty of places to eat. "

"Great little place but a bit noisy , but really good for the price of course!"

"Very helpful and friendly staff"

"Very clean nice hotel"

"Llegamos y la alberca estaba en reparación, no había agua en los baños, ya que estaban cerradas las tuberías por mantenimiento de la cisterna o tinaco. El habitación no contaba con toalla de manos , el jabón dispensador estaba vacio, la toalla corporal estaba en malas condiciones (muy rota), en la noche no había personal en recepción y no había seguridad, las cortinas eran muy delgada y teníamos un faro afuera por lo que no podíamos dormir por la luz que llegaba, con cortina o sin cortina era lo...