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"Comfortable hotel in a stunning location The outdoor onsen was very nice "

"Great for quick stop near the highway"

"ＪＲ飯田駅やコンビニが近くにあり、ホテル内にスパがあるのは嬉しい。"

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"Bellissima esperienza, ci siamo sentiti a casa. L’hotel seppur piccolo è molto accogliente e ha superato ogni nostra aspettativa. C’è la possibilità di riservare per 1 ora una sauna/onsen privata, bellissimo! Ci torneremo sicuramente. Se devo trovare un punto sfavorevole è il rumore che si sente degli altri ospiti. Ma per la bellezza del locale e del luogo, si puó certamente chiudere un occhio :)"

"The room is clean and comfortable "

"Renovated hotel, very nice, good value "

" Excellent."

"Really nice and clean hotel. Staff was very friendly. "

"Everything was extraordinary. "

"Toilet is too small. My pee is out of target."

"Great stay! The onsen is wonderful and large with a sauna, meals are included and delicious"

"Great ryokan experience. Serene and great rooms and atmosphere "

"Beautiful vista, food was great (strongly recommend doing a dinner reservation AND a breakfast reservation) owner was extremely kind and generous. He spoke better English than I spoke Japanese, which made it extremely easy to meet in the middle. 10/10 experience."

"Our experience with this hotel was overall good! Staff was kind and friendly, facilities were a little dated and the lighting inside the room needs updating, pure white light is not the most pleasant, however the traditional Japanese bedroom experience was very cool! Breakfast was also awesome! That alone made this experience super cool!"

"Great place."