Karuizawa Holidays from NZ$2,562

The staff were nice and welcoming!!

Very conveniently located to ginza for shopping and some great food options away from the crowded areas.

The Prince Gallery Hotel is modern luxe at its best. The room was spacious with spectacular view of Tokyo. It was outfitted with absolutely everything you can think of, from luxe cotton pjs and kimono robes, to every possible toiletry one might need. The staff was very helpful. The area around the hotel was safe and lovely with convenient access to the subway. The only caveat is that it’s not actually walking distance to many of the most interesting sights. That was okay with us. Taxis, Uber and subway is readily available and nothing was very far. The bar is chic and the Oasis restaurant serves a wonderful buffet breakfast.

Excellent all around

The Hotel New Otani is beautiful and upscale. The gardens are amazing! Be sure to set aside an hour to enjoy the plants and tranquil water. The staff provide the highest level of service. Most speak English. It’s not near the tourist sites, but there’s a metro station nearby and taxis. We stayed at a downtown hotel on our way out of Japan, and I didn’t prefer one location over the other. The beds are VERY hard. Very. It’s normal for Japan, but if you want “American soft” beds, choose a Western brand. The rooms are spacious with nice bathroom facilities. They are generous with toiletries, and the soaps smell great. Try the face cream and lotion. There are many options for food on the lower levels. We liked Tully’s Coffee for breakfast. The main restaurant offers breakfast as well. I really enjoyed the pizza restaurant, which is tucked around a corner. They have pizza, noodle bowls, and gorgeous desserts. It’s their best kept secret! The Currency Exchange is located in the post office. It’s only open until 5:00 pm. There are exchange machines all over Tokyo—we didn’t have any trouble finding one. We felt safe getting money and carrying cash.