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"Sasa is an amazing host, he is incredibly helpful and friendly. Great cook too! We loved staying here, great spot."

"Clean and friendly staff."

"Very comfortable accommodation. Staff were super friendly and helpful. "

"Amazing location with beautiful surroundings food was incredible and giant comfy beds, peaceful and quiet with plenty to do."

"The room was clean, the bathroom and shower were a bit run down but usable. If you plan to ski or eat at Nozawa Onsen it makes it very difficult. The first shuttle from Togario Onsen to Nozawa is at 9:24am and the last one was o round 4pm. No taxi after 6, so you cannot eat dinner in Nozawa staying here. While it is not the hotels responsibility, it made dining options very limited. The front desk staff was unfriendly, apart from the hosts wife who tired her best to arrange accommodation. "

"Great spot "

"The hotel was under construction, smelled like propane, there was no restaurants open in walking distance, and the onsen was closed. We didn’t stay the night we left and found better suited accommodation. "

"Lovely ryokan. "

"Would go again!"

"We had a great one night stay... the room was quiet as requested, hotel spotless and staff helpful. Good breakfast with all food choices well stocked. Hotel ideal for stop over and could also work for a longer stay. "

"Good blend of traditional appearance and modern amenities, wonderful staff."

"Amazing stay and amazing "

"NIce clean room, very friendly staff, super convenient location across from Shinkansen station. Bed was very soft for my back "

"接客が微妙でした。 人の話を聞かず、一方的に怒られました。 ロビーは、おしゃれですが部屋は値段なりです。 でも広さは十分で、掃除も行き届いてます。"

"部屋の冷蔵庫の音がうるさかったので改善してはいかがでしょうか。"

"The staff (owner?) was friendly and spoke to us in English. They had a place ready for our luggage before check in so we could go to the Snow Monkey Park first. We enjoyed our traditional stay. The hot spring is very hot! I only stayed in for two minutes."

"The young owners of this property are very sweet, kind and really try to be helpful. They seemed that had not quite got the hang of being proprietors, but they are very likable. Compared to other places we stayed cluttered with not quite the same and amenities. The owner was very helpful when we got stuck in snow bank during a snowstorm via messages. If you get a chance, listen to Echo play the piano "

"The room was very clean and comfortable, but the hotel is located away from JR station!"